Skip to main content

Connecting to the University IT network

If you are a new student or have an unregistered device, we highly recommend preconfiguring all your wireless devices to use eduroam before you arrive. So, when you arrive, the Wi-Fi just works.

Already on campus? Follow the instructions for setting up your device on campus.

Our on-campus wireless network (eduroam) is freely available to students after enrolment.

The wireless network covers all University buildings, University residences and the majority of Cardiff and Vale University Health Board sites.

Once you have enrolled, you will have access to the student intranet, where you can find detailed information about connecting devices to the eduroam Wi-Fi service.

Anti-virus software is also available free of charge from University IT, details of which will be on the intranet pages when you enrol.

If you wish to connect a games console to the network, please contact the Cardiff Gaming Society.

Please read our IT regulations which are applicable to all students.

After enrolling you can access a range of IT support, tools, and resources to help in your study, including access to free anti-virus software and a free subscription to Microsoft Office while you're studying here.

Preconfigure your device to connect to eduroam

Before you arrive on campus you can prepare your device to connect to eduroam, the University's wireless network when you arrive.

When you arrive on campus your device will then connect to eduroam immediately.

  1. Make sure your Android device is running the most up-to-date software version available.
  2. 'Forget’ any existing eduroam and CU-Wireless profiles from your list of available networks. You can access these under Settings > WiFi
  3. Connect to the internet.
  4. Uninstall the following applications from your device if they exist: 
    - QuickConnect 
    - eduroamCAT 
    - Ruckus Cloudpath an Arris Company
  5. Restart your device and connect to available wireless network.
  6. Open your Appstore of choice (Google Play Store/Amazon Appstore) and search for, install and open eduroam CAT
  7. eduroam CAT will prompt to use your device’s location, select Allow (allow only when using the app).
  8. Switch Manual Search  ON at the bottom of the screen and enter ‘Cardiff University’ in the search box, then select the Cardiff University config.
  9. eduroam CAT will ask for permission to access photos, media, and other devices. Select Allow. This is a requirement from the Android operating system to allow the eduroam CAT application to save the Cardiff University profile and necessary certificates on your device.
  10. At the Configuration file summary page, select Install
  11. If requested to do so, select yes at the next prompt – otherwise input your University account username followed by @cardiff.ac.uk – for example C12345@cardiff.ac.uk when prompted. This is your username followed by ‘@cardiff.ac.uk’, and NOT your email address. Enter your University password
  12. The device will install the latest Cardiff University profile and certificates
  13. You can now close the eduroam CAT application - You will now be able to connect to any eduroam compatible Wi-Fi service.

Video guidance for Android

  1. Connect to the Internet using the Safari Browser
  2. Open an internet browser and manually enter “https://cat.eduroam.org/
  3. Select the eduroam installer
  4. Search for and select Cardiff University
  5. Select Apple iOS Mobile Device and download the Cardiff University eduroam installer
  6. On selecting Apple iOS mobile devices, a prompt will request access. Please select Allow and close the Profile Download confirmation prompt.
  7. Go to Settings and select Profile Downloaded tab and enter your device password to install the downloaded profile.
  8. Provide consent and select next. Now enter your username followed by ‘@cardiff.ac.uk’ (For example C123456@cardiff.ac.uk - please note that this is not your email address) and enter your password
  9. Select Install and the installation process will start and complete.
  10. You will now be able to connect to any eduroam Wi-Fi service. The installed eduroam profile can be found in Settings > General > Profile
  1. Connect to the Internet
  2. Open an internet browser and manually enter “https://cat.eduroam.org/
  3. Select the eduroam installer
  4. Search for and select Cardiff University
  5. Select and download the Cardiff University eduroam installer
  6. At the Install eduroam? prompt, select continue
  7. At the are you sure? prompt, select continue
  8. Enter your username followed by ‘@cardiff.ac.uk’ (For example C123456@cardiff.ac.uk - please note that this is not your email address) and enter your password
  9. Select Install and the installation process will start.
  10. At the are you sure? prompt, select Install. You may be asked to key in your MAC’s local password to confirm the install
  11. The installation process will complete.
  12. You will now be able to connect to any eduroam Wi-Fi service using the Airport icon in the top menu bar.
  1. Connect to the Internet
  2. Open an internet browser and manually enter “https://cat.eduroam.org/”
  3. Select the eduroam installer
  4. Search for and select Cardiff University 
  5. Download the Cardiff University eduroam installer
  6. At the prompt, select RUN (or download/run)
  7. Within the installer application, select next to continue
  8. Accept the prompt confirming that you are a member of the Cardiff University
  9. Enter your username followed by ‘@cardiff.ac.uk’ (For example C123456@cardiff.ac.uk - please note that this is not your email address) and enter your password twice where requested, followed by Install.
  10. The installation process will start.
  11. You may see a security warning asking to trust the new certificate Cardiff-University-Root-CA. At this prompt, select Yes to continue.
  12. The installation process will complete, and you will now be able to connect to eduroam Wi-Fi service.

Video guide for Windows 10

Configuration can only be done on campus.