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Parents and supporters

Useful information for those supporting new students as they prepare to start at university.

Preparing to leave home

Leaving for university can be a busy time, with lots to remember, so we've put together a checklist of key things to remember:

  1. Online enrolment – students receive the online enrolment email about three weeks before their programme starts. This is mandatory, as online enrolment allows students to collect their Student ID, receive their first student loan payment and attend any School induction activities once they’ve arrived.
  2. Arrival information – we’d advise students to check the specific arrival information for their halls of residence in the weeks leading up to moving in, as there may be deadlines or specific dates for them to collect keys and arrive on campus.
  3. What to bring – if living in university residences, students can check what is provided in their room before buying items and packing suitcases.
  4. Funding – has the student you’re supporting opened a student bank account and applied for Student Finance?
  5. Orientation – students get access to our online orientation programme in mid-August via their personal email address. Orientation includes important information about digital learning support, our Student Life services, as well as helpful tips on managing your mental health and meeting new people.

Key dates

PeriodStartFinish
Enrolment weekMonday 27 September 2021Friday 1 October 2021
Autumn semesterMonday 4 October 2021Friday 17 December 2021
Christmas recessSaturday 18 December 2021Sunday 9 January 2022
Examination periodMonday 17 January 2022Friday 28 January 2022
Spring semesterMonday 31 January 2022Friday 1 April 2022
Easter recessSaturday 2 April 2022Sunday 24 April 2022
Examination periodMonday 16 May 2022Friday 17 June 2022
Resit examination weekMonday 15 August 2022Friday 26 August 2022

The deadline to amend Student Finance applications is 1 September. Read more information about student funding.

Support for students

This can be an anxious time for you as well as students, but we want to reassure you that our students will be supported throughout their time with us.

Our free, impartial and confidential support services are based in the Centre for Student Life, opening this academic year. Whether students are looking for advice on money and budgeting, health and wellbeing support, or information about careers and employability, our Student Life teams are on hand to help.

With our 24-hour online services and extended opening hours, students can access the help they need, whenever they need it.

First year students will also have access to a Student Mentor from their academic school to help them with both academic and non-academic concerns. Mentors can give tips on using our various IT platforms, time management, using the libraries and useful life hacks on where to shop, eat and relax.

More information about our student support services.

Student data

You may be used to receiving academic information about the student you’re supporting, but as we welcome our new students to us as adults, we are unable to share any of their personal information without their consent.