Collect your student ID card
Last updated: 31/07/2026 16:27
Find out when, where, and how to collect your student ID card, and what documents you’ll need.
Collecting your student ID card is a mandatory step in the enrolment process. You'll need to collect it in person within 3 weeks of your course start date.
If you're studying on a distance learning course, you don’t need to collect a student ID card.
Before we can issue your card, you must have completed online enrolment.
What the card gives you access to
Your student ID card gives you access to a wide range of university services and facilities. It allows you to:
- prove your identity while on campus
- register your attendance at lectures
- borrow from the library, including using self-service machines
- print, photocopy, and scan
- access Sports Centre facilities (with a valid membership)
- enter 24-hour computer rooms and libraries outside of core hours
You can also access a digital version of your student ID card via the Student App. This is for identification purposes only and does not provide access to buildings.
Step 1 – Your identity documents
If you’ve already uploaded your identity documents to confirm your Right to Study (RTS) on SIMS, you’ll need to bring an acceptable form of identification with you when collecting your student ID card.
If you haven’t uploaded your identity documents (e.g. passport or birth certificate), you must bring one of them with you when collecting your student ID card.
Students with EUSS settled/pre-settled status
If you haven’t uploaded your identity documents to SIMS, you’ll need to bring your original passport and a share code when collecting your student ID card.
Step 2 - Collect your student ID card
Once you’ve completed online enrolment, you'll be sent an email during the week commencing 14 September, asking you to book an appointment to collect your student ID card between 23 September and 16 October.
You'll be asked to collect your card from:
- 3rd floor, Centre for Student Life
- 09:30 to 16:30
- collection desks are closed between 13:00 and 14:00 and at weekends.
Outside of these dates you will be able to collect your student ID card, Monday to Friday from:
- Ground floor, Centre for Student Life, 08:45 to 16:15 (closed between 12:00 to 13:00)
- Ty'r Wyddfa, Heath Park West , 08:00 to 16:00.
International students (from outside the EU/EEA)
Step 1 – Your identity documents
If you’ve already uploaded your identity documents to confirm your Right to Study (RTS) on SIMS, you’ll need to bring your original passport and evidence of your entry date to the UK.
If you haven’t uploaded your identity documents to confirm your RTS on SIMS, you’ll need to bring the following original documents with you:
- your passport
- your visa documents (including your share code)
- evidence of your entry date to the UK
- ATAS certificate (if applicable)
Take a look at our list of acceptable forms of identification needed to obtain your student ID card.
Step 2 - Collect your student ID card
Once you’ve completed online enrolment, you'll be sent an email during the week commencing 14 September, asking you to book an appointment to collect your student ID card between 23 September and 16 October.
You'll be asked to collect your card from:
- 3rd floor, Centre for Student Life
- 09:30 to 16:30
- collection desks are closed between 13:00 and 14:00 and at weekends.
Outside of these dates you will be able to collect your student ID card, Monday to Friday from:
- Ground floor, Centre for Student Life, 08:45 to 16:15 (closed between 12:00 to 13:00)
- Ty'r Wyddfa, Heath Park West , 08:00 to 16:00.
International student (from within the EU/EEA)
Step 1 – Your identity documents
If you’ve already uploaded your identity documents to confirm your Right to Study (RTS) on SIMS, you’ll need to bring your original passport and evidence of your entry date to the UK.
If you haven’t uploaded your identity documents to confirm your RTS on SIMS, you’ll need to bring your original passport, share code, and evidence of your entry date to the UK.
Take a look at our list of acceptable forms of identification needed to obtain your student ID card.
Step 2 - Collect your student ID card
Once you’ve completed online enrolment, you'll be sent an email during the week commencing 14 September, asking you to book an appointment to collect your student ID card between 23 September and 16 October.
You'll be asked to collect your card from:
- 3rd floor, Centre for Student Life
- 09:30 to 16:30
- collection desks are closed between 13:00 and 14:00 and at weekends.
Outside of these dates you will be able to collect your student ID card, Monday to Friday from:
- Ground floor, Centre for Student Life, 08:45 to 16:15 (closed between 12:00 to 13:00)
- Ty'r Wyddfa, Heath Park West , 08:00 to 16:00.
Failure to collect your student ID card
Collecting your student card is a mandatory step of the enrolment process.
Unless you are enrolled on a designated distance learning course, you have not completed enrolment until you have collected your student ID card.
Under University regulations, failure to collect your student ID card within 3 weeks of your course start date may affect your study and registration at Cardiff University.
If you're an international student, the University is required under its sponsor licence agreement with UK Visas and Immigration (UKVI) to report you as ‘Not in attendance’ if you do not collect your card.
If you change your programme
Changing your programme may affect the duration of your study.
You’ll need a new student ID card if:
- the duration of your study increases, or
- you change academic school
You can renew your card at one of the student ID card collection points.
Applying for a student ID card by post
In some circumstances, you can apply to have your student ID card sent to you by post. To do this:
- Download and complete the student ID card application form.
- Send it to your school office along with a passport photograph.
Contact us
For all enquiries regarding student ID cards, contact:
Student Connect
You can complete online enrolment 3 weeks before you start.