Coach collection service
Last updated: 10/05/2022 09:19
Every year we offer a free Coach Collection service for new international students.
Please read on for important information about the service including dates and times of collection, along with terms and conditions.
Please note that the coach collection inbox (email@example.com) will not be monitored between 6 May and 6 June 2022.
Dates of collection
Coach Collection will be running from London Heathrow Airport over the following dates:
- Wednesday 21 September
- Thursday 22 September
- Friday 23 September
- Monday 26 September
On each of the days above, coaches will depart London Heathrow at the following times*:
- 12:00 (midday/noon)
*The University reserves the right to amend these collection times based on booking numbers and vehicle availability
We will not be collecting any later than 14:00 on any of the advertised dates. We would recommend you give 3 hours between your flight landing at the airport and the coach departure time.
If for example, your flight arrives into London Heathrow at 07:00; you would need to book onto the 10:00 or 12:00 (midday/noon) service. If your flight lands any later than 11:00 you are advised to find alternative transport to get to the University.
Who can use the Coach Collection service
This year we will only be able to collect you if you are a new student. We are unable to transport your parents and/or guardians and extended family members (such as cousins, aunts, uncles or grandparents). If you are travelling with your partner, spouse, or children – please email firstname.lastname@example.org
Bookings for this service are scheduled to open on Monday 11 July 2022.
We will not be accepting group bookings, only individual can book onto this service.
Bookings will close one week before collection takes place. If you try to book any later than a week in advance, we cannot guarantee you a space on the service.
If you are no longer able to use this service please contact email@example.com at the earliest convenience because spaces are limited.
Collection point at London Heathrow
The location of collection point will be confirmed in June.
If you intend to travel from either Cardiff Airport or Bristol Airport please contact firstname.lastname@example.org
Your journey to Cardiff
Your coach will take you from London Heathrow airport direct to the Centre for Student Life, Cardiff University on Park Place. All our coaches will be capped at 50% capacity for your safety and comfort. The journey will take between 3-4 hours to get to Cardiff dependent on traffic.
You will alight at the Centre for Student Life, where you will wait for your onward transport to take you to your accommodation. We will dropping off at:
- University owned accommodation - for example Talybont (all sites), University Hall, Senghennydd Hall / Court, University houses
- Purpose Built Student Accommodation (PBSA's) for example West Wing, Bridge Street Exchange, The Neighbourhood
If you are based in Cathays or the area surrounding the main Cathays campus, we might ask you to walk to your accommodation, as often it is quicker to walk than to be transported via a vehicle.
Unfortunately, we are not able to transport any students to locations outside of Cardiff, and we will not be able to divert the route of the coach, even if the location of the accommodation is on the way.
All passengers are able to bring two suitcases for the hold, and an additional bag (such as a rucksack, handbag or laptop bag) with them on the Coach.
Due to the size of the vehicles, storage restrictions and safety, we are unable to transport more than the advertised luggage per person. We reserve the right to refuse any passenger who does not follow these rules.
If you have any questions about the coach collection service, please email us along with your student number and use the subject title: Coach Collection 2022.
Coach collection service