New and current students

How to access support, advice and services during your time at Cardiff University.

Get help at a Hyb

Our Hyb staff can answer your questions, help resolve common issues, and connect you with the information, services and support you need.

Every student has a home Hyb for programme-specific enquiries, but you can visit any Hyb front desk across our campuses for support. If your enquiry needs to be handled by your home Hyb or another specialist team, we'll ensure it reaches the right people.

You can also access support online through the Student Connect Portal.

Current students can find out more about support services and how to get in touch on the student intranet.

If you're a new student and haven't arrived on campus yet, visit our new students pages for guidance and information.

You can also submit an enquiry through the Student Connect Portal or call us on +44 (0)29 2251 8888.