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Services and support

Our libraries are located across the Cathays and Heath Park campuses, and provide a wealth of physical and online resources for students, staff, researchers and visitors.

Coronavirus (COVID-19)

Our library services are changing as a result of the coronavirus (COVID-19) pandemic. Find out about which services are available.

NHS staff, Cardiff University alumni, schools and the local community are able to visit and use our services.

We are also members of the Society of College, National and University Libraries (SCONUL) reciprocal borrowing scheme and we welcome students, staff and researchers from other higher education institutions.

You can also access study skills support through the Information Literacy Resource Bank.

Library services available during the coronavirus (COVID-19) pandemic

Some of our services have changed because of coronavirus (COVID-19). Find out what has changed and how to access our services during this time.

Borrowing books

Borrowing books

How to request, renew and reserve items in our libraries.

Walk-in access to electronic resources

Walk-in access to electronic resources

Register for walk-in access to a selection of our electronic resources.

Print Services

Print Services

Access printing, photocopying, binding and laminating services.

Subject support

Subject support

Our subject librarians can help you find resources on a specific subject.

Information literacy

Information literacy

Using digital and information literacies to transition from a teaching environment to the workplace.

Support for disabled users

Advice and services for disabled users of the University libraries.

Customer care

Customer service is an integral part of the University Library Service. We are proud to hold the Customer Service Excellence standard.

We are committed to providing a service which is friendly, helpful and responsive to your needs and do everything reasonably possible to ensure the reliability of our services.

We are committed to continuous improvement in customer service. We encourage and welcome your feedback as this will provide us with the opportunity to improve. You can share your feedback by visiting our libraries, or by contacting the University Library Service:

University Library Service