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Help and support

Find out who to get in touch with, whether you’re a prospective student or a new student.

Prospective students

If you’re a prospective undergraduate student, find out who to contact on our undergraduate contact page.

If you’re a prospective postgraduate student, find out who to contact on our postgraduate contact page.

New students

If you’re a new student and have enrolled online, you can get help and support by using our Student Connect portal, or by emailing

You can ask any question about anything relating to your university life, whether it’s about studying or your wellbeing.

Centre for Student Life

Our Centre for Student Life is our one-stop shop for all your student needs. Our Student Life team provides a number of support services, from health and wellbeing advice, to help with managing money, to information about careers and employment.

Student mentors

If you've got questions about your course, navigating the campus or want to meet new people from your course, then your student mentor is on hand to help. Whether you want to know about learning and teaching, support services or how to get the most out of your time with us, keep an eye on your university emails and connect with your mentor.

More information about the Student Mentor scheme.

Study skills

Regardless of your course or level of study we aim to support all of our students in their learning. As a Cardiff University student you will have access to self-guided online tutorials, a dedicated Study Skills module on Learning Central as well as live interactive classes.

More information about Academic Study Skills.