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Custom programmes

We have a great deal of experience, and a long track record of excellence, in designing and delivering bespoke education and training programmes.

We know that organisational needs are often unique to a specific set of circumstances and individual context. We take the time to understand your learning requirements and to get to know your organisation and its culture in order to create tailor made courses that meet your needs.

Successful past programmes

Arwain Cymru

Th 21st Century Leadership Programme was run in collaboration with BT for Academi Wales (formally Public Sector Management Wales). Delegates were provided with an individual psychometric assessment and coaching followed by a three-day residential event included inputs from academics, practitioners, trainers and public sector leaders.

Access to a bespoke electronic portal enabled access to news and information updates as well as the facilitation of the group to become a learning community, prior to a one-day follow-up event designed by the group to leverage a collaborative challenge.


These two programmes, Power of Positive Leadership and Power of Positive Management, run during 2012, involved a range of core and elective modules delivered over three-day blocks by our staff and external trainers. Participants were required to complete a learning log and identify a 'Make a Difference Challenge'.

Professional interviews were conducted with either their line manager or a coach we provided. Learning was accredited by Continuing and Professional Education (formerly The Cardiff Centre for Lifelong Learning), enabling delegates to receive Cardiff University credits.

Principality Building Society

Work began in July 2012 when we met with a core team in the Society to assist them in the design of their Continuous Improvement (CI) programme.

We spent several days visiting many different departments and branches of Principality Building Society to better understand their particular learning requirements. A two-day programme was then created to train over 150 members of staff with some of the essential CI skills needed to start practising CI on an organisation-wide basis.

We helped the team to develop a series of exercises which formed part of the all staff road shows, to communicate the importance of CI to the whole organisation. We continue to assist Principality on their journey by providing them with an expert CI programme for their core change agent team, leadership coaching and train the trainer activities for their learning and development team.


The Lean Fundamentals of the global Lean Learning Programme involved working with Nestlé HQ staff to design a two-week learning programme which prepared their change agents with the necessary knowledge needed in order to embark on their Lean journey.

We have delivered the programme in three markets – Europe (five cohorts), USA and Asia. The programme focused on the evolution of Lean and the comprising elements of holistic Lean Enterprise Systems and was delivered using a variety of simulations and exercises. Later iterations of the programme included a focus on Lean leadership.

Dŵr Cymru/Welsh Water

Fresh from winning an international award for their work in innovation, Welsh Water asked us to help develop innovation capacity across the organisation. The result was a bespoke five-day Embedding Innovation programme.

The first four days included knowledge transfer and exploration in the morning and a practical innovation work-stream in the afternoon, giving participants work on practical company improvements. The fifth day facilitated the process of embedding tools and methods throughout the whole organisation.

Learn more about this ground-breaking programme and how it generated both immediate and long-term benefits.

Contact us

For more information about our custom programmes and how we can help your organisation, please contact Sarah, Hannah or John.

Sarah Lethbridge

Sarah Lethbridge

Director of Executive Education

+44 (0)29 2087 5096
Hannah Pearce

Hannah Pearce

Executive Education Co-ordinator

+44 (0)29 2087 5001
John Parry-Jones

John Parry-Jones

Business Relationship Manager

+44 (0)29 2087 5723

Executive Education