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 Sarah Lethbridge

Sarah Lethbridge

Director of Executive Education

Cardiff Business School

Media commentator

My role is to work with external organisations to understand their learning needs and to then design education programmes which meet their requirements. In order to achieve this, I have an excellent knowledge of the extensive and varied expertise of the School's academic faculty. My team organise lots of opportunities for the wider business community to engage with the Business School and University and we're always interested in working with external partners to learn more about each other.

I joined the School in 2005 as a Senior Researcher within the Lean Enterprise Research Centre.  There I worked on numerous lean projects in hospitals, universities and public and private services.  My lean work specialises in helping to develop the knowledge and self sufficiency of Continuous Improvement teams and I worked with the Ministry of Justice's Lean Academy, their Shared Service Centre in Newport, the Value for Money team in the Home Office, Legal and General, Principality Building Society and Nestle, to ensure that organisations approach lean in a holistic, sustainable way.

My passion is to explore the interconnection of lean concepts and tools, helping people to understand how all of the lean ideas, support and inform each other, bringing about the pursuit of organisational perfection.

Additional Activities

  • Design and Development of bespoke executive education programmes for Hugh James, Acuity Law, Bisley, Companies House, Nestlé, Principality Building Society,  PA Consulting, Rabobank, Target Loans, SERCO, Legal and General, Ministry of Justice, Home Office, Merseyside Police, Cardiff Council, Manchester City Council and more.
  • Organiser of the Public Sector Lean Thinktank
  • Organiser of Lean Thinking in Universities Conference
  • Member of following Committees: Chartered Association of Business School: Directors of Executive Education Committee. Cardiff Business School's: Research Committee, Entrepreneurship and Innovation Group. Cardiff University's: CPD Steering Group, Business, Innovation and Education subgroup of Innovation Strategy

2019

2018

2013

  • Bateman, N. and Lethbridge, S. 2013. Managing operations and teams visually. In: Bell, E., Warren, S. and Schoeder, J. E. eds. The Routledge companion to visual organization.. Routledge Companions in Business, Management and Accounting London: Routledge, pp. 306-321.

2011

2010

2008

2007

  • Lethbridge, S., Bateman, N. and Francis, M. 2007. Visual management for an Academic Research Centre.. Presented at: British Academy of Management Conference 2007, Warwick, UK, 11-13 September 2007.
  • Hines, P., Lethbridge, S. and O'Grady, L. C. 2007. Creating a lean university. Presented at: 12th International Symposium on Logistics (12th ISL), Budapest, Hungary, 8-10 July 2007 Presented at Pawar, K. S., Lalwani, C. S. and Muffatto, M. eds.Proceedings of the 12th International Symposium on Logistics (ISL 2007): Developing Sustainable Collaborative Supply Chains, Budapest, Hungary, 8-10 July 2007. Nottingham, UK: Centre for Concurrent Enterprise, University of Nottingham Business School pp. 38-43.

  • Director of Executive MBA
  • Expert Lean Programmes
  • Service Lean Programmes
  • Introduction to Lean

Research Interests

  • Visual Management and how it improves organisational effectiveness
  • The link between lean thinking and entrepreneurship
  • Translating manufacturing lean concepts into service contexts  - adopt, adapt or create new ideas?
  • Interconnection of lean concepts
  • Understanding how lean programmes evolve and managing their evolution
  • Leadership and Lean

Areas of expertise

External profiles