Development of the Maturity Matrix Dentistry: A practice-development tool for general dental teams

The Maturity Matrix (MM) was originally designed as a self-evaluation practice development tool for Primary Care and Pharmacy teams.

The MM was designed as a means of measuring current practice, allowing the practice team to identify key areas for improvement, prioritise any interventions and support improvements in quality.

Aims

To adapt the Maturity Matrix for dentistry, creating the Maturity Matrix Dentistry (MMD), a clinical governance tool for general dental practices.

Data sources

The MMD grid was developed by a multi-organizational dental steering group, the domains being informed by GDC core topics, and run from within the Dental Section, PGMDE Wales. It was piloted with 31 practices (212 participants) and rolled out in phase 2 with 36 practices (351 participants, 104 using the MMD for the 2nd time).

After the session each participant completed a feedback questionnaire which asked for views on refining the MMD matrix and the group sessions, its usefulness and for those who were using it for the second time, what changes had occurred in their practice since using the MMD.