Graduate documents for studies completed after 1 July 2017
Request digital and other graduate documents, including letters, transcripts, certificates, references, verifications and Higher Education Achievement Reports (HEAR) and more.
These services are for former Cardiff University students who completed their studies after 1 July 2017, and third parties who need to verify their qualifications.
Digital, email and print options are available. Please read service descriptions and contact instructions carefully, so we can respond to your request as quickly as possible.
Digital options (recommended)
Digital options offer the fastest access to official documents and verifications.
Digital degree certificates and Higher Education Achievement Reports
Free for you and third parties.
You can access your digital degree certificate and HEAR (Higher Education Achievement Report), or give third parties digital access to them, free of charge by logging into the VERIFY portal.
The HEAR provides a detailed, authorised digital academic record. It shows modules and marks, including some modules that did not contribute towards your final mark, and failed modules or re-sits. It includes recognised achievements (volunteering or representative roles, University awards, academic or professional prizes).
Your HEAR is finalised after you graduate and remains available indefinitely. If you receive multiple degrees from Cardiff University, you will have multiple Cardiff University HEAR records. Your HEAR is only a valid document in its digital, online format – not in printed form.
You can permit potential employers, providers of further study, embassies or other third parties to access your verified HEAR record. For security purposes, the documents cannot be downloaded.
To share your documents with third parties, log into the Verify Portal and click the MANAGE button in the ‘Connections’ section of your Dashboard. Login guides and FAQs about the Verify Portal are available.
Digital verification / academic reference
There is a charge for third party access.
Employers, other universities, governments or other statutory bodies can get digital verification of your degree, classification and study dates (sometimes called an academic reference) by visiting the HEDD portal and paying a fee.
Request a document, letter, or action
If digital options do not meet your needs, you can request email or print documents or other services. Please check digital options above first, as these services are much faster.
Proof of Award / detailed transcript
Currently free.
A Proof of Award / Transcript letter shows your final degree classification, modules and marks. This can be emailed to you, or printed and posted to you.
How to apply: Email graduatedocuments@cardiff.ac.uk with the subject "POA-Transcript / your full name / year programme completed".
Please include your full name from your time at Cardiff, current name if different, date of birth, programme studied, year the programme was completed, student number (if known), whether you wish the transcript to be emailed to you or printed & posted (include email / full postal address).
Certificate replacement
Currently free.
If your graduation Certificate (sometimes called a “diploma”) has been irretrievably lost or damaged, we can issue a replacement.
How to apply: Email graduatedocuments@cardiff.ac.uk with the subject "Certificate / your full name / year programme completed".
Please include your full name from your time at Cardiff, current name if different, date of birth, programme studied, year the programme was completed, student number (if known), full postal address including postcode, telephone number.
Name and/or gender change
Free.
If your gender changes, and/or your name changes by deed poll, this can be incorporated in future digital/print documents and records. Please note, this does not include nicknames or name changes due to marriage.
This process may require legal documentation and can take significant time to complete. We endeavour to treat these requests sensitively and personally.
How to apply: Email graduatedocuments@cardiff.ac.uk with the subject "Change / year programme completed".
Please include details about the change you are requesting and any information you can provide to help us locate your original student record (e.g. your full name from your time at Cardiff, date of birth, programme studied, year the programme was completed, student number (if known).
Other queries
Charges may apply. Specialist requests require significant time to answer. Check carefully if any of the above options satisfy your needs before emailing an “other” query.
How to apply: Email graduatedocuments@cardiff.ac.uk with the subject "Other / your full name / year programme completed".
Please include your full name from your time at Cardiff, current name if different, date of birth, programme studied, year the programme was completed, student number (if known), your contact details including phone number, your query.
What we cannot provide
- You cannot access student systems, such as SIMS Online, more than three months after completing your studies.
- If you need a personal reference, contact your former tutor or lecturer directly. Employers and other third parties requiring an academic reference should use HEDD.
- We cannot convert degree classifications into GPA equivalents. We can only confirm awards using the University's grading system.
- Information about European Credit Transfer System (ECTS) credits is available in your Higher Education Achievement Report (HEAR), which can be accessed through the Verify Portal.
- We cannot certify or stamp printed documents. See UK Government information about document certification and legalisation.
As a Cardiff alum you can access exclusive benefits and support to help you develop your career, build your network, and further your education.