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Complaints and appeals about your application

This procedure allows applicants who are unhappy with the outcome of their application the opportunity to submit a complaint where they feel that the University has deviated from published policy, or to submit an appeal where new evidence which would be relevant to the application has become available.

Applicant Complaints and Appeals Policy

Applicant Complaints and Appeals Policy

1 September 2019

Applicant Complaints and appeals procedure.


Submission deadlines

An appeal or complaint must be submitted within 28 days of the University decision by the applicant in writing by email or letter to:

Admissions Team
Cardiff University
McKenzie House
30-36 Newport Road
CF24 0DE

Applicant enquiries

Office hours: 08:30 to 17:00 GMT Monday to Friday.