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Communication tools for palliative care and end of life (day 2 only)

Please note: this course outline (and fee) only relates to Day 2 of a 2-day course. We would recommend delegates attend the full programme if possible.

Effective communication skills are a fundamental part of health and social care professionals’ delivery of palliative and end of life care. This course will facilitate learning, understanding and practical application of a comprehensive set of communication tools to help with all conversations.

This course will be delivered face to face to enable greater understanding and reflection on face to face communication skills.

This course runs for 2 days and we would recommend delegates attend the full programme, but it is possible to attend either day 1 or day 2 only. The fee for each single day is £175.

Day 1 only

Both days

A 2-day virtual communication skills course will be available in Autumn 2022, which will cover aspects of virtual and telephone communication.

Your trainer will be Fiona Rawlinson.

Enrol on this course

Start date Days and times
29 March 2023 Day 2 only (09:00 - 16:30)
Fee
£175 (day 2 only (discount available for students, contact us for details))

Who it’s for

Suitable for all health and social care professionals across adult and paediatric care.  We aim for an integrated multi-professional multidiscipline approach, we have found that this can enhance team working and understanding between health care professionals across different teams, keeping the patient central to treatment and management decision.

Students are entitled to a discount (2 day course fee: £210, fee per single day: £125); please contact us for more information.

What you’ll learn

Please note: this course outline (and fee) only relates to Day 2 of a 2-day course. We would recommend delegates attend the full programme if possible.

This 2-day face to face course will facilitate learning, understanding and practical application of a comprehensive set of communication tools to help with all conversations.

The ‘Cardiff 6 point toolkit’, a collection of effective communication skills’ tools is central to the teaching and provides opportunity for recognisable scholarship and academic output from the courses.  Using the Cardiff 6 point toolkit as a basis for teaching enables us to demonstrate the tools in all the different types of consultation that may occur in palliative and end of life care.

Topics covered

Please note: this course outline (and fee) only relates to Day 2 of a 2-day course. We would recommend delegates attend the full programme if possible.

In Day 1 we will cover:

  • Basic communication techniques and using the Cardiff 6 point toolkit
  • Breaking bad news.

In Day 2 we will cover:

  • Managing uncertainly
  • Managing the emotional response to life limiting illness i.e. anger, denial and collusion
  • Starting sensitive conversations about plans for future care and death.

How you will learn

We will use a combination of a large group session, an interactive demonstration and small group work practising and reflecting on skills. All the group work will be sensitively facilitated by experienced facilitators. We will ask you to reflect on the impact the sessions will have on your day to day practice at the time and by questionnaire 6 weeks after the teaching.

Benefits

Delegates will benefit from increased knowledge and confidence in their communication skills when caring for patients with palliative care needs. Reflection on communication skills strategies and ethical frameworks underlying practice will enhance performance and the session of improving an aspect of palliative care delivery within the team or setting will benefit clinical services.

This 2-day face-to-face course will support your understanding and practical application of a comprehensive set of communication tools to help with conversations that may occur when caring for patients with palliative and end of life needs.