Person-Centred Care

The Division of Population Medicine hosts a team of health services researchers and academic clinicians working in Person-Centred Healthcare.

This team has expertise in:

establishing the best ways to embed person centred healthcare and shared decision making approaches into routine healthcare settings
self-management support
health literacy
communication in consultations and across patient pathways
ensuring under-represented groups are supported to participate in research and healthcare decisions
development, evaluation, and implementation of patient reported outcome measures and patient reported experiences measures

Our work focuses on improving health and care delivery, experiences, and outcomes, as defined by patients and service users.

We draw on the approaches of patient empowerment and co-production to engage patients, carers and members of the public in their health and healthcare.

We research ways to support patients to develop the knowledge and skills to more effectively manage and make informed decisions about their own health and healthcare.

We translate our research into new models of care delivery, teaching and training for medical students and health care professionals.

We also work with key stakeholders to embed these approaches into routine clinical care.

Current Projects

Project	Funder
Primary care management of lower urinary tract symptoms in men: development and validation of a diagnostic and decision-making aid (PriMUS)	NIHR
Long COVID Personalised Self-Management support co-design and evaluation (LISTEN)	NIHR Long Covid Call
OECD Patient Reported Indicator Surveys (PaRIS) initiative International Survey of People Living with Chronic Conditions	OECD / Welsh Government
Evaluation of patient-reported safety concerns experienced during the COVID-19 pandemic	PRIME Centre Wales

Collaborations

To ensure our research delivers benefits to patients, healthcare professionals, and health and care organisations, we work in close collaboration with national and international organisations who are looking to embed person centred approaches routinely.

These include Public Health Wales, UK Health Security Agency, NHS Wales, Welsh Government, Health Education and Improvement Wales, National Institute for Health and Care Excellence, the Organisation for Economic Co-operation and Development (OECD), and the International Patient Decision Aids Standards (IPDAS) Collaboration.

Impact

Our work has informed national training programmes, NHS healthcare policy, NICE Guidelines and both national and international decision aids standards frameworks.