The Professional Development Team are working in partnership with Cardiff Business School to develop 3 new management workshops. They will be offered free as early morning taster sessions, to CPD delegates, and Cardiff Business School Alumni.
The 3 topics to be covered are; Customer Insights , Consulting Skills and Visual Management Techniques. High demand for sessions has meant the number of delegate places has been increased, with limited availability remaining. Delegates are attending from a variety of organisations across South Wales. Attendees will receive a free USB toolkit with useful resources and templates to use in their own time.
For those that cannot attend, @CardiffUniCPD will be tweeting live from the workshops with key tips and topics.
- Customer Insights will be delivered by Michelle Rose-Innes, an associate of Cardiff Business School and an expert in design and how it can be used to improve the customer experience.
- Joe O’Mahoney will be delivering the Consulting Skills workshop. Joe is a senior lecturer in organisational studies at the Cardiff Business School.
- Sarah Lethbridge will be offering a Visual Management workshop. Sarah is a practitioner in lean concepts and tools and is based in Cardiff Business School.