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NSS results 2021

Claire Morgan, Pro Vice-Chancellor, Education and Student Experience said: ”We know that the past 18 months have been incredibly challenging for all our students and academic staff, which may help account for some of these results.

“This cohort is the first to have been impacted by the pandemic throughout their final year, facing multiple lockdowns and restrictions throughout their studies.

“That’s why it’s more important than ever we recognise and pay tribute to the effort and resilience that our students have shown throughout, while also acknowledging the results do not reflect the incredible effort many colleagues have put in over the last year. I want to add my own thanks to those of the Vice-Chancellor for the manner in which so many of you have tried to deliver for our students despite everything.

“Whilst the decrease in overall student satisfaction is clearly disappointing there are grounds for optimism with some marked positives in our results. I would like to congratulate the schools who saw an improvement in overall satisfaction, and those nine programmes who achieved over 90%. I am pleased to say that one course also recorded 100% overall satisfaction- congratulations to BA Archaeology on this outstanding result.

“These are significant achievements, despite the many challenges, including that 80% of students felt safe and secure whilst studying with us and 80% agreed that they have been able to access the right learning resources during Covid.

“We now need to review the results and qualitative feedback in more detail, reflecting on our next steps in consultation with students and staff. We shortly will be working with Schools on enhancement plans for 2022, guided by our Education and Students sub-strategy.”