Cardiff Health Organisation and Policy Studies

Cardiff Health Organisation and Policy Studies (CHOPs) is a multi-disciplinary research group that aims to foster collaboration and innovation to produce healthcare research relating to service organisation, delivery and improvement, in health and social care contexts.

Key research themes include:

  • service improvement and innovation, including starting, embedding and scaling-up initiatives
  • quality and safety
  • people management
  • process mapping and management
  • purchasing, procurement and supply chain management.

CHOPs disseminates its findings to national and international academic and practitioner audiences.

The group's mission is to explore dynamic healthcare system change through academic research that is rigorous, independent and relevant to advance societal knowledge and further inform leading edge health care practice.


Professor Aoife McDermott

Professor of Human Resource Management

+44 (0)29 2087 5065

Academic staff

Rachel Ashworth

Professor Rachel Ashworth

Dean and Head of School

+44 (0)29 2087 5842
Malcolm Beynon

Professor Malcolm Beynon

Associate Dean for Technology and Data, Professor of Uncertain Reasoning

+44 (0)29 2087 5747
Kate Daunt

Professor Kate L. Daunt (née Reynolds)

Professor in Marketing

+44 (0) 29 2087 6794
Martin Kitchener

Professor Martin Kitchener

Professor of Public Sector Management and Policy

+44 (0)29 208 76951
Maneesh Kumar

Professor Maneesh Kumar

Chair in Service Operations, Program Director Executive MBA

+44 (0)29 2087 5276
Jane Lynch

Dr Jane Lynch

Senior Lecturer in Supplier Management

+44 (0)29 2087 6144
Jonathan Morris

Professor Jonathan Morris

Associate Dean for Research, Professor in Organisational Analysis

+44 (0)29 2087 6392
Helen Walker

Professor Helen Walker

Professor of Operations and Supply Management, Director of Postgraduate Research Studies

+44 (0)29 2087 6570
Simon Cooper

Dr Simon Cooper

+44 (0)29 2087 4517

Dr Robin Burrow

Lecturer in Management and Organisational Behaviour

+44 (0)29 2251 0003
Irina Harris

Dr Irina Harris

Senior Lecturer in Logistics and Operations Modelling

+44 (0)29 2087 4447
Alison Parken

Dr Alison Parken

Senior Research Fellow, Wales Centre for Public Policy

+44 (0)29 2087 5345

Professor Tom Keenoy

Honorary Professor

+44 (0)29 2046 0425

Cardiff Health Organisation and Policy Studies has a core focus on selected research themes. However, a broader range of work relating to healthcare is conducted across Cardiff University.

Cardiff Unit for Research and Evaluation in Medical and Dental Education (CUREMeDE)

Led by Professor Alison Bullock, CUREMeDE conducts multidisciplinary research and evaluation of the education and training of health professionals. Our future healthcare professionals rely on excellent training led by the best educators. What makes the educational experience excellent needs further research.


DECIPHer is the Centre for the Development and Evaluation of Complex Interventions for Public Health Improvement. DECIPHer brings together leading experts from a range of disciplines to tackle public health issues such as diet and nutrition, physical activity, and tobacco, alcohol and drugs, with a particular focus on developing and evaluating multi-level interventions that will have an impact on the health and wellbeing of children and young people.

Responsible Innovation Network

The Responsible Innovation Network (RIN) is a multi-stakeholder and interdisciplinary network designed to encourage collaborative research between Cardiff University’s academics and external constituents. The aim of RIN is to promote the understanding, practice, and diffusion of responsible innovation in a variety of areas, including healthcare.

Wales Public Services 2025

The Wales Public Services 2025 programme is investigating the long-term financial, demographic and demand pressures confronting public services in Wales and possible responses. Hosted by Cardiff Business School and independent, the programme is a unique partnership between Cardiff University and five national bodies in Wales: the Welsh Local Government Association, SOLACE Wales, the Welsh NHS Confederation, the Wales Council for Voluntary Action and Community Housing Cymru.

Y Lab

Y lab are a team of social science and innovation experts working together to support innovation in Welsh public services. Established in 2015 Y Lab (Welsh for ‘The Lab’) is the Public Services Innovation Lab for Wales, a partnership between Cardiff University and Nesta.