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Leadership Development Programme Kuwait University

Our five-day customised leadership programme for a delegation of mid to senior staff from Kuwait University.

Background and brief

In October 2017, Continuing Professional Development and Cardiff Business School ran a five-day customised leadership programme for 12 management and supervisor level staff from Kuwait University. The key themes explored as part of this programme were process management and administrative workflow automation – ie shifting from paperwork to automated systems, human resources and meeting management.

Following the success of the 2017 programme, Kuwait University arranged for a further ten delegates to visit Cardiff University in October 2018 as part of a leadership development programme, which focused on time management, HR development and innovation management.

The programme

We devised and delivered a five-day customised leadership programme for a delegation of mid to senior staff from Kuwait University. Responses to a pre-course questionnaire provided us with a valuable insight into the work history, previous training and areas of interest identified by the delegates and allowed us to create a highly tailored and bespoke programme, including:

  • presentations
  • group discussions
  • case studies
  • individual and group work
  • visits to relevant organisations including tours of Cardiff University campus and facilities.

Outcomes and impact

The response to the programme was positive, with participants particularly highlighting their enjoyment of Meeting Management Skills sessions delivered by Barry Evans, who shared his business expertise developed when working for Tesco, a leading UK retailer. He shared tips about how to run better meetings using plan, do, check, review cycles. All sessions were given an 88% or above satisfaction rating by the delegates. A very impressive 71% of sessions were given full marks.

Working with Kuwait University enabled us to apply some of the learning from the China Scholarship Council programme, sharing our business knowledge to help other universities around the globe.

We were also able to accommodate their requirements by organising sessions around prayer times and access to prayer rooms.

The programme also included best practice case study visits to a local Shared Service Centre to see automated processing in action and hear about how services are embracing Industry 4.0. which the group particularly enjoyed.

The group greatly appreciated the opportunity to help the management team to better understand each other and learn away from their organisation, in the wonderful city of Cardiff.

They were able to combine their educational trip with cultural visits to Cardiff Bay, Cardiff Castle and the Principality Stadium, ensuring that their visit was a productive, educational, enjoyable and memorable one.

Everything was so great, the location, teaching and the topics.

Delegate feedback

Contact us

If you would like to discuss bespoke training opportunities for your organisation, please contact our friendly team. We act as a gateway for businesses to connect with academic expertise across the University, and can work with you to create a programme that works for you.

Continuing Professional Development Unit