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Consumer Law and Practice

This course is currently unavailable for booking

There are currently no upcoming dates available for this course. Be the first to know when new dates are announced by joining the mailing list.

How many of us fully know our legal rights and responsibilities?

We all buy goods and services regularly and may deal with customers in work or enjoy buying and selling goods online or at car boot sales in our spare time.

This flexible online course explores the basics of both the legal and practical aspects of consumer and business transactions and provides practical tips and guidance throughout to help you improve your decision making and to resolve disputes.

This course is for students who would like to study online.

Learning and teaching

This course is taught online with plenty of input from your tutor. Through use of the university’s Virtual Learning Environment you will have discussion opportunities with other students.

Coursework and assessment

To award credits we need to have evidence of the knowledge and skills you have gained or improved. Some of this has to be in a form that can be shown to external examiners so that we can be absolutely sure that standards are met across all courses and subjects.

All coursework will be submitted online.

You will not have formal examinations but you may have class tests. You may be asked to write assignments, keep a course journal or put together a portfolio. Our assessments are flexible to suit the course and the student.

The most important element of assessment is that it should enhance your learning. Our methods are designed to increase your confidence and we try very hard to devise ways of assessing you that are enjoyable and suitable for adults with busy lives.

Reading suggestions

Provided on the course Virtual Learning Environment.

Library and computing facilities

As a student on this course you are entitled to join and use the University’s library and computing facilities. Find out more about using these facilities.


Our aim is access for all. We aim to provide a confidential advice and support service for any student with a long term medical condition, disability or specific learning difficulty. We are able to offer one-to-one advice about disability, pre-enrolment visits, liaison with tutors and co-ordinating lecturers, material in alternative formats, arrangements for accessible courses, assessment arrangements, loan equipment and dyslexia screening.