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Admissions scoops Team of the Year

23 November 2016

Image of Jayne Dowden presenting the Professional Services Team of the Year award to Daniel John and Owen Thomas, from Cardiff Business School, at the 2016 Celebrating Excellence Awards
Jayne Dowden presents the Professional Services Team of the Year award to Daniel John and Owen Thomas, from Cardiff Business School, at the 2016 Celebrating Excellence Awards

Cardiff Business School’s Admissions Team has won the Professional Services Team of the Year award at the annual Cardiff University Celebrating Excellence awards.

The 2016 Celebrating Excellence awards were held on Thursday 17 November in the Great Hall of the Students’ Union, and were hosted by Jayne Dowden, Cardiff University’s Chief Operating Officer.

The finalists for the Professional Services Team of the Year award were Cardiff Business School Admissions team, Day Care Centre staff team and the School of Healthcare Sciences Finance team. However, it was the Business School’s five-strong Admissions team who came out on top, recognised for their outstanding service, professionalism and efficiency, in dealing with staff and managing the admissions process for thousands of home, EU and International students.

The team (which comprises of Daniel John, Katy Walden, Anne-Marie Clissold and Owen Thomas, and line managed by Lowri Griffith) process almost 11,000 applications per annum and work to a tight 48 hour turnaround. They are the only Admissions team within the University to make decisions and process applications independently, without the involvement of academic staff. Their expertise, attention to detail and commitment is exemplary.

Professor Martin Kitchener, Dean of Cardiff Business School, extended his congratulations to the Admissions team on their win: “I’m delighted to see the Admissions team recognised for their unparalleled professionalism and hard work. They provide a vital service, both internally, offering advice and guidance to staff, and externally, in making the student application process as seamless, efficient and responsive as possible.

“We are a very large School and the demands on the Admissions team are significant, yet they approach their work with humour, precision and dedication. I commend them for the excellence of the service they provide, and congratulate them on this much deserved award win.”

The Celebrating Excellence Awards support and reinforce the University’s strategy, The Way Forward. They reward individual, team and collaborative achievements through a range of award categories, and recognise the contributions made by staff working in every area of the University's activities. This year, 178 individual members of staff and groups of staff were nominated across 18 award categories.

Watch a short video celebrating the three finalists in the Celebrating Excellence Professional Team of the Year category.

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