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Student satisfaction at an “all-time high”

12 August 2015

Satisfied students

Cardiff University has recorded its highest level of overall student satisfaction. 

The 2015 National Student Survey (NSS) found that 90% of students were satisfied with their overall experience.

Up 1% on the previous year, the results put the university above both the Welsh (85%) and sector-wide (86%) average for overall satisfaction.  

It also places the University in third place among the Russell Group of elite UK universities. 

“Our aim is to make the student experience at Cardiff University a byword for excellence,” said the University’s Pro Vice-Chancellor for Student Experience & Academic Standards, Professor Patricia Price.

“These results are an important step towards achieving our aim. These results are significant as they represent the actual views of our students.

“It illustrates and reflects the strong partnership we have built with our students and the commitment, dedication and enthusiasm of all our staff to delivering an excellent experience during their studies,” she added.

Published annually, the NSS asks undergraduates to rate their University experience in areas including teaching, academic support and personal development.

The results also show a rise in satisfaction with Cardiff University Students’ Union cementing its place as one of the very best in the UK.

Professor Price added: “Despite this excellent result, we are not complacent. There remains more work to ensure that student satisfaction and other measures are raised and remain consistently high across the whole of the University.”

The Way Forward strategy sets the University the target of achieving 90% overall satisfaction in every School and 80% satisfaction in the assessment and feedback category by 2017.