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Using Multi-Factor Authentication (MFA)

When Multi-factor Authentication (MFA) has been activated, you will be prompted to verify your login when accessing University IT applications.

Microsoft is retiring automated phone calls as a Multi-Factor Authentication (MFA) method. If this is your only MFA method, please set up alternative options before 1 December to continue accessing your account.

You will need to follow the instructions for your chosen method of authentication to complete the login process.

The frequency at which you are asked to authenticate via MFA may vary. Microsoft uses a risk-based approach to determine whether MFA authentication is required. For example, logging in from a new location is more likely to require MFA authentication.

If you’re unable to access your primary or secondary authentication methods you can use our self-service reset process. Read our guidance and practical tips for using MFA, including how to use MFA when you have poor phone signal.

Using the Microsoft 365 Authenticator app to verify your login

How to complete Multi-Factor Authentication (MFA) for University IT applications using the MS Authenticator app you previously set up.

Using the automated phone call to verify your login

How to complete Multi-Factor Authentication (MFA) using the automated phone call you previously set up.

Using the web browser extension to sign into MFA

Using the web browser authenticator to sign into MFA.