Our facilities

Once you have enrolled on a course you are formally a student of the University and will be able to access a number of University facilities.

Getting your ID card

As a part-time student on an accredited course you can get an identification (ID) card.

You will need your ID card to borrow books from University libraries.

To get an ID card you will need to take your receipt of payment or letter of confirmation for your course to the Senghennydd Library. Your photograph will be taken and an ID card produced for you on the spot.

This service is available:

  • Monday to Friday 10:00 - 20:30
  • Saturday 10:00 - 17:00 during term-time only
  • Outside of term-time the service finishes at 16:30 and is not available on Saturdays.

Libraries and IT facilities

Whilst you are studying you will have access to use the University libraries and be able to set up an account to use the computer network.

Libraries

You will need an ID card to borrow resources from the University libraries. Part-time students are eligible to borrow six books at any one time. You have access to borrow books, newspapers, magazines, journals, CDs, DVDs and collections held on microfilm and microfiche.

The library catalogue is available online and you can search for resources from libraries across the University. You can also use terminals located in all the libraries to search both the University and other library catalogues. You can also check your library account and make reservations online.

The Senghennydd Library is in the same building as Continuing and Professional Education and is open for most of the year. You can see a location map and opening times.

Libraries also run skills workshops which you are welcome to attend to help you make the most out of the service.

Computer access

As a student on an accredited course you will be given a computer account. When you log onto the University system with this account, which can be done on campus or at home, you will have access to a whole range applications and software, including:

  • email and calendar
  • the online library catalogue
  • our online virtual learning environment
  • announcements and news
  • online communities.

Within the Continuing and Professional Education building there are computers available for you to use in the Cyber Café and within the Senghennydd Library.

This guide will help you access your email and Learning Central, our Virtual Learning Environment (VLE).

IT support

The IT Service Desk offers 24 hour IT support, seven days a week. They are available to answer calls, deal with emails and provide support between 09:00 and 17:00. Outside of these times, you will still be able to receive basic assistance and support for IT queries by telephone.

You can also attend the IT Clinic between 10:00 and 15:00, Monday to Friday in the Students' Union.

IT Service Desk