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Feedback to unsuccessful applicants

The University is committed to providing unsuccessful applicants with the opportunity to receive appropriate feedback about their applications.

Applicants may request feedback about the initial selection decision communicated to them by the University.

Requests for feedback must:

  • be submitted by the applicant to Admissions. Data protection legislation means that the University is unable to respond to requests for feedback submitted by third parties
  • provide their application reference number, their full name and the programme of study applied for in their written request.

The University will provide its feedback about the application in a single written response. We regret that we are unable to enter into a dialogue with applicants in the provision of feedback, given the large number of applications received each year.

Where an Academic School is prepared to provide supplementary guidance to an applicant about making a future application, whether to Cardiff University or another institution, this will be signalled in the School's admissions criteria.

Requests for feedback should be emailed to or posted to:

Admissions Team
Cardiff University
McKenzie House
30-36 Newport Road
CF24 0DE

Due to the coronavirus (COVID-19) outbreak, we do not recommend sending documents in the post as there will be a delay in processing. If you have any questions then please email

You can also read our complaints and appeals procedure.

The Admissions Framework and its associated policies are currently under review. Whilst the information above is accurate at this time, it could be subject to change once the review is complete.

Applicant enquiries

Office hours: 08:30 to 17:00 GMT Monday to Friday.