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Quality and Safety

This standalone e-Learning module in Quality and Safety is appropriate for all healthcare professionals, working in any related clinical area.

It will provide the student with an understanding of the Quality Agenda both within the United Kingdom and globally. Please note that this is a standalone module that currently runs as part of the Critical Care MSc.

The aim of the module is to allow healthcare professionals to develop their knowledge to an advanced level in Quality and Safety. The module content includes:

  • learning from error
  • human factors
  • the model for improvement.

Course description

The Francis Report (2013) revealed failures in the quality and safety of the healthcare provision in one English NHS organisation. The report recommendations will have a far-reaching impact on all healthcare organisations where the focus on quality and safety will be paramount.

Cardiff University, one of the Russell Group Universities, now offers a part-time e-Learning, Level 7 module, which is suitable for all healthcare professionals, working in any aspect of healthcare.

The Quality and Safety module, is a 12 week standalone (20 credits), Masters level (level 7), e-Learning module. It aims to provide the student with the opportunity to learn and develop an understanding of quality and safety issues within their clinical practice. It will allow students to reflect on current issues and facilitate a greater understanding of how these impact on health care and to synthesise this to clinical practice in order to identify best practice.

The emphasis is on:

  • human Factors
  • error management
  • tools for improvement
  • understanding data for improvement.

This is an e-Learning module with an integrated method of teaching and a range of different media to present key knowledge. The nature of eLearning means that the module can be studied and completed at the students’ pace and allows flexibility to fit in with working in clinical practice. Students will access the modules through the medium of Learning Central, which is Cardiff University’s Virtual Learning Environment (VLE). This delivers the course materials/content. This is accessible via all forms of computer (desktop / laptop / tablet) smart phones and iPads, via a dedicated Learning Central application (downloadable from the Apple App. Store).

Course structure

The module starts with a two week introductory period to enable to the student to familiarise themselves with the module and e-Learning. The main module runs over 10 weeks.

The course team offer support Mon – Friday (9am-5pm) by email, telephone and online discussion boards/forums. The method of assessment is a written assessment. There are no residential components or written examinations to attend so there would be no need for you to travel to Cardiff University for course purposes.

Skills acquired

The student will develop their ability to study at level 7, understand the research process and how to critically evaluate, synthesise and reflect on research and research findings, in relation to practice. They will be encouraged to challenge ideas. The emphasis is on the quality and safety within clinical practice.

Student views

While this is the first year the module has been delivered as a stand-alone course, it has been delivered as part of the Critical Care MSc. The following testimonials on this module are from Critical Care MSc students.

"Using the procedures reviewed within the module, the mistakes were completely due to human error and communication; this has led to a simple change in standard operating procedures in practice."

"I don’t think any academic work I have previously undertaken has had such an impact on the area I work in."

"I had not fully appreciated the depth of research within this field."

"You have a very high standard of teaching and assessing. It all enhances the improvement in our own clinical areas."

Please contact our Postgraduate Taught Medical Admissions Team at for details on how to apply.

We reserve the right to cancel the delivery of a standalone module. This could happen if a course is under-subscribed or if there is a change in circumstances. This is due to the fact that some modules have minimum student numbers required before they can run. This is to ensure that an appropriate quality of education can be delivered. When this happens we will issue a full or partial refund depending on whether any classes took place.

Entry requirements

Applicants must:

  • be a qualified healthcare professional or be working in a healthcare setting
  • AND hold a UK higher education qualification from a UK institution with relevant degree awarding powers as detailed by the Department of Education and Skills
  • OR Be able to demonstrate equivalent skills that are sufficient to meet the demands of the module of study in question and be approved as such by the Head of School or his/her nominee.

Entry is open to EU and non EU applicants who:

  • satisfy the above or hold a non-UK qualification equivalent to CQFW credit level 6 or above as defined and detailed by the National Recognition Information Centre for the United Kingdom (NARIC)
  • OR who are able to demonstrate equivalent skills that are sufficient to meet the demands of the module of study in question and be approved as such by the Head of School or his/her nominee
  • AND satisfy any applicable University language competency requirements as detailed in the Cardiff University Senate Regulations (available via the Cardiff University website).

Please note: All students enrolling for the module must be in relevant paid employment. The student has to be working in a clinical area that is relevant to module they are undertaking, throughout the module.

Students should also ensure that as the module is offered as an e-Learning course, the student will need to have a reliable Broadband connection (1mb or higher) to access the module materials.


The module runs from 9 March 2020 to 18 May 2020.

Please contact our Postgraduate Taught Medical Admissions Team at for details on how to apply.

CPD module

The Department of Anaesthetics, Intensive Care and Pain Medicine within the School of Medicine have recently launched an eLearning CPD module, Quality and Safety in Healthcare. You can register your interest in the module through the Continuing and Professional Development pages.

Tuition fees

Check our fee pages for information about tuition fees for postgraduate taught programmes.


Postgraduate admissions