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HR and Performance Management (part of LBA)

This session is part of the Cardiff LBA (Leadership in Business Administration). You can choose to book this session only, or attend the whole programme (at a cost benefit).

The session focuses on HR and Performance Management.

About the Cardiff LBA

Please note: during the ongoing pandemic, this course will be delivered online, via zoom. If the situation changes later in the year, we may be able to revert to face to face teaching.

The programme is designed to fit around your work and home commitments as it is delivered in one-day sessions across 12 months. You'll find that the sessions are very practical and enjoyable - you'll be able to take ideas back to your organisation and apply them straight away.

You can choose to study just individual sessions or attend the full Cardiff LBA. However, all the topics have been selected in order to give you the broad spectrum of expertise needed to hold senior leadership positions. Find out more about the full LBA programme.

Enrol on this course

Start date Days and times
7 September 2021 09:30 - 16:30 Online via Zoom

Who it’s for

This session is aimed at anyone with line management responsibilities, whether this is responsibility for a large team or just one or two people. The issues we discuss will be applicable to any size of role.

The Cardiff LBA programme is suitable for those who wish to learn in short sessions, held once a month over a year - and who do not require accreditation or assessment.

What you’ll learn

The line manager's role

Line managers play a central role in achieving:

  • The effective implementation of HR practices
  • Ensuring employees’ commitment, ability, motivation and opportunity (AMO) to perform their job roles and
  • In maintaining the psychological contract to elicit desirable employee behaviours. We will particularly explore the psychological contract, which is based on employees’ formal and informal expectations regarding their employment relationship. We will undertake a short case study of how to manage a challenging employee and discuss the importance of informal and ongoing feedback.

Managing employee requests for idiosyncratic deals

Managers often face requests from staff for individualised arrangements – for assignments, hours, development or pay. A key challenge is how managers can respond flexibly and fairly to different employee requests, in a way that doesn’t set problematic precedent or compromise organisational functioning. We will discuss the characteristic of good idiosyncratic deals and principles for responding to staff.

Performance management

In order to get the best performance out of the people that we employ, it is important that we are clear about our expectations and that everyone agrees what ‘excellent performance’ looks like. In this session we will examine how we can ensure that our new recruits reach their potential. We will discuss performance management processes, setting goals and giving feedback. We will finish off by discussing a case study around performance appraisal.

Recruitment and selection

When we are busy it is easy to follow a standard recruitment and selection process without spending time thinking about the specific vacancy that has to be filled. However, when it is difficult to recruit high quality team members, adapting these processes to suit each individual role can improve the quality of candidates. In the day’s final session, we will consider the actions that can be taken to ensure that we attract and select the best people.

There will be multiple opportunities for you to appreciate how the concepts relate to and/or affects your work. Many examples will be provided from a range of different sectors, in order to illustrate key learning points.  After the session you will be able to practically apply your learning straight away.

Active participation in the programme is required from participants and the completion of project work is essential.


This session provides the opportunity for you to take time out to consider how you currently relate to your team and consider how you can increase your impact. You will have plenty of opportunity to discuss real issues, reflect on the purpose of your role and develop strategies to increase your effectiveness as a manager.

  • Cardiff Business School is 6th in the UK for research excellence - the Cardiff LBA gives you the opportunity to meet and work with our excellent academic faculty, on a range of different topics, and in an enjoyable and thought-provoking way.
  • Whether you've already got the learning bug, or it's been a while since you've been to University (or even if you've never studied before) you'll find that working with Cardiff Business School will ignite a passion for new ideas and new thinking.
  • This is a very flexible programme, designed to fit in around existing work and home commitments. Choose to attend all sessions or just the ones that most interest you.
  • Teaching will be wholly applicable to the workplace, so that, following a session, you will be able to begin practically applying your learning straight away.
  • Conversations within the programme are connected to real-world problems that participants are currently facing within the workplace, and those that you will likely face in the future.
  • Teaching examples are provided from a range of different sectors, in order to illustrate key learning points.
  • A Certificate of Attendance for Executive Education at Cardiff Business School will be awarded subject to the completion of all of the education elements of the programme.
Short sessions on key business topics, designed to support the career development of middle managers. Available as a bespoke course.