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Dr Sarah Jenkins

Reader in Human Resource Management

Cardiff Business School

+44 (0)29 2087 6826
E08, Aberconway Building, Colum Road, Cathays, Cardiff, CF10 3EU


Sarah is a sociologist of work and organizations and is an active teacher and researcher. Her research contribution focuses on the changing nature of work and workplaces. To this end she has been involved in a number of internally and externally funded research projects which examine issues relating to skills, emotion work and employees’ experiences within the contemporary workplace. Her expertise lies in in-depth qualitative case studies in workplace contexts. She has undertaken research on gender and employment which included social care workers, as well as on teachers and call centre workers. Her studies have also engaged in studying organizational transformations at Royal Mail and the oil and gas industry.  These have culminated in a sustained publications record in a number of national and internationally recognised journal. Recently Sarah won the prestigious Roland Calori Prize awarded bi-annually for the best article published in Organization Studies for her paper with Rick Delbridge on lying in organizations. She is the co-ordinator of the Cardiff Organization Research Group CORGies


Additional activities

  • British Sociological Association
  • Convenor of the Cardiff Organizational Research Group










  • Jenkins, S. L. 2006. Where is the 'H' in HRM?. Presented at: 2006 Academy of Management Annual Meeting, Atlanta, GA, USA, 11-16 August 2006.





Teaching commitments

  • Contemporay Issues in Work and Employment - Year 3 BSc Business Management

Research interests

  • Cooperative organizational forms 
  • Social care work
  • Organizational deception/lying at work
  • Emotional management/emotional labour
  • Gender relations in organizations

Research Projects

Job quality and social care: a study of a Care Co-operative – Cardiff Business School seed-corn research funding scheme. (2018)

Examining Job Quality in Worker Cooperatives’ – funded by Cardiff University Research Fellowship Leave Scheme (2014-15)

A Contextualised Case Study of Employee Engagement (with Prof. Rick Delbridge) - funded by ESRC/AIM Research (2011)

Examining the Nature and Management of Work in a High Performance Call-Centre (with Prof. Rick Delbridge) – funded by ESRC/AIM Research (2007)

Emotional Management in the Teaching Profession: Examining the Impact of the Modernization Agenda’ – Cardiff Business School seed–corn research funding scheme (2006)

PhD supervision research interests

  • Emotional labour/management
  • Cooperative organizations
  • Social care work
  • Lying at work
  • Workplace skills