Dr Mike Tse
Reader in Logistics and Operations Management
- tsem1@cardiff.ac.uk
- +44 29225 11764
- E23a, Aberconway Building, Colum Road, Cathays, Cardiff, CF10 3EU
Overview
I joined the Logistics and Operations Management (LOM) Section in Cardiff Business School as a Reader in Jan 2020. Before that, I worked as a Senior Lecturer (Associate Professor) at the York Management School (TYMS) in the University of York. In 2018, I served as Head of the Operation Management Group in the TYMS.
My research activities started in the Business Automotive Laboratory in the Department of Industrial and Systems Engineering at the Hong Kong Polytechnic University. In 2008, I left that post to pursue my PhD research at the University of Nottingham. To date, my research interests have been in the fields of Operations Management and Data Analytics, in particular the area of risk and resilience in both supply chain and big data environments. I have gained wide recognition in this field, both nationally and internationally. Much of my research focuses on the investigation of risk dimensions and risk remedy practices that organisations adopt in a changing and complex environment. Faced with uncertainties and environmental dynamism, organisations are having to find alternative ways to react and survive in company and/or supply chain crises. My interest is in how companies and their decision-makers respond to a devastating crisis (such as a product recall incident), an event that demands a quick and effective risk management strategy and changes in the nature of company operations. In order to ensure organisational resilience, such changes will often involve new activities, skill-sets and technologies.
My other chief research interest is the application of Social Media Analytics in company crises. This is a spin-off from two of my previous projects, funded by the British Academy and Chartered Institute of Logistics and Transport. Here, I use a cross-disciplinary approach to study practical research problems. For example, I have worked with colleagues in the fields of Computer Science and Sociology to develop an analytical approach to integrating secondary data, empirical data and social media data to study the stakeholder perceptions towards supply chain scandals, such as the Horsemeat Scandal and Volkswagen Emissions Scandal.
More recently I have explored how to conduct risk and resilience analysis by integrating different types of data sources, such as financial, panel data and social media data. This work, supported by grants funded by CESFS and N8 AgriFood, aims to trace the UK food chain(s) by using secondary data, and explores how to integrate various secondary and open data sources to understand the adoption and diffusion of resilient practices in UK food supply chains.
As a teacher, I am passionate about developing new interactive teaching approaches. At the very beginning of my career, while working at the Hong Kong Polytechnic University, I started designing and developing an OM simulation platform. Educational simulation games I developed ten years ago, related to ERP and logistics operations, are still being used in some higher education institutes. Motivated by the belief that game-based simulation teaching approaches provide an interactive platform for students to apply and/or test their OM knowledge in a risk-free environment, I continue to develop new simulation games in lean management and procurement management for training students at both bachelor and master levels.
Biography
Publications
2021
- Zhang, M.et al. 2021. Examining the antecedents and consequences of green product innovation. Industrial Marketing Management 93, pp. 413-427. (10.1016/j.indmarman.2020.03.028)
- Zhan, Y.et al. 2021. A social media analytic framework for improving operations and service management: A study of the retail pharmacy industry. Technological Forecasting and Social Change 163, article number: 120504. (10.1016/j.techfore.2020.120504)
- Tse, Y. K.et al. 2021. Perception of supply chain quality risk: understanding the moderation role of supply market thinness. Journal of Business Research 122, pp. 822-834. (10.1016/j.jbusres.2020.07.003)
- Lee, C. K. H.et al. 2021. Uncovering insights from healthcare archives to improve operations: An association analysis for cervical cancer screening. Technological Forecasting and Social Change 162, article number: 120375. (10.1016/j.techfore.2020.120375)
- Ma, J.et al. 2021. Exploring the social broadcasting crisis communication: insights from the Mars recall scandal. Enterprise Information Systems 15(3), pp. 420-443. (10.1080/17517575.2020.1765023)
2020
- Li, L.et al. 2020. A review of applications in federated learning. Computers and Industrial Engineering 149, article number: 106854. (10.1016/j.cie.2020.106854)
- Wang, Y.et al. 2020. Unpacking the impact of social media analytics on customer satisfaction: Do external stakeholder characteristics matter?. International Journal of Operations and Production Management 40(5), pp. 647-669. (10.1108/IJOPM-04-2019-0331)
- Sato, Y., Tse, Y. K. and Tan, K. H. 2020. Managers' risk perception of supply chain uncertainties. Industrial Management and Data Systems 120(9), pp. 1617-1634. (10.1108/IMDS-01-2020-0049)
- Lee, C. K. H. and Tse, Y. K. 2020. Improving peer-to-peer accommodation service based on text analytics. Industrial Management and Data Systems 121(2), pp. 209-227. (10.1108/IMDS-02-2020-0105)
2019
- Ma, J.et al. 2019. Examining customer perception and behaviour through social media research – an empirical study of the United Airlines overbooking crisis. Transportation Research Part E: Logistics and Transportation Review 127 (10.1016/j.tre.2019.05.004)
- Matthews, R. L.et al. 2019. A stakeholder perspective on process improvement behaviours: delivering the triple bottom line in SMEs. Production Planning and Control 30(5-6), pp. 437-447. (10.1080/09537287.2018.1501809)
- Tse, Y. K.et al. 2019. Managing quality risk in supply chain to drive firm's performance: the roles of control mechanisms. Journal of Business Research 97, pp. 291-303. (10.1016/j.jbusres.2018.01.029)
- Zhang, M.et al. 2019. Examining green supply chain management and financial performance: roles of social control and environmental dynamism. IEEE Transactions on Engineering Management 66(1), pp. 20-30. (10.1109/TEM.2017.2752006)
- Lee, C.et al. 2019. Analysing online reviews to investigate customer behaviour in the sharing economy: The case of Airbnb. Information Technology and People 33(3), pp. 945-961. (10.1108/ITP-10-2018-0475)
2018
- Zhan, Y.et al. 2018. Unlocking the power of big data in new product development. Annals of Operations Research 270(1-2), pp. 577-595. (10.1007/s10479-016-2379-x)
- Tse, Y. K., Chung, S. and Pawar, K. S. 2018. Risk perception and decision making in the supply chain: theory and practice. Industrial Management and Data Systems 118(7), pp. 1322-1325. (10.1108/IMDS-08-2018-605)
- Tse, Y. K.et al. 2018. An investigation of social media data during a product recall scandal. Enterprise Information Systems 12(6), pp. 733-751. (10.1080/17517575.2018.1455110)
- Akhtar, P.et al. 2018. Essential micro-foundations for contemporary business operations: top management tangible competencies, relationship-based business networks and environmental sustainability. British Journal of Management 29(1), pp. 43-62. (10.1111/1467-8551.12233)
- Zeng, W., Tse, M. Y. and Tang, M. 2018. Supply chain quality management: an investigation in the Chinese construction industry. International Journal of Engineering Business Management 10, article number: 184797901881061. (10.1177/1847979018810619)
- Zhang, M.et al. 2018. Sustainable supply chain management: Confirmation of a higher-order model. Resources, Conservation and Recycling 128, pp. 206-221. (10.1016/j.resconrec.2016.06.015)
- Tse, Y. K., Zhang, M. and Jia, F. 2018. The effects of risk and reward sharing on quality performance. International Journal of Operations and Production Management 38(12), pp. 2367-2388. (10.1108/IJOPM-12-2016-0759)
2017
- Sato, Y., Tan, K. H. and Tse, Y. K. 2017. Investment performance analysis of industrial products: case of an effluent processing facility at a chemical company. International Journal of Production Economics 194, pp. 52-58. (10.1016/j.ijpe.2016.12.021)
- Chappell, P.et al. 2017. Using GPS geo-tagged social media data and geodemographics to investigate social differences: a Twitter pilot study. Sociological Research Online 22(3), pp. 38-56. (10.1177/1360780417724065)
- Ali, M. H.et al. 2017. Food supply chain integrity: the need to go beyond certification. Industrial Management and Data Systems 117(8), pp. 1589-1611. (10.1108/IMDS-09-2016-0357)
2016
- Akhtar, P.et al. 2016. Data-driven and adaptive leadership contributing to sustainability: global agri-food supply chains connected with emerging markets. International Journal of Production Economics 181, pp. 392-401. (10.1016/j.ijpe.2015.11.013)
- Tse, Y. K.et al. 2016. Insight from the horsemeat scandal: Exploring the consumers’ opinion of tweets toward Tesco. Industrial Management and Data Systems 116(6), pp. 1178-1200. (10.1108/IMDS-10-2015-0417)
- Wu, C. H.et al. 2016. An online niche-market tour identification system for the travel and tourism industry. Internet Research 26(1), pp. 167-185. (10.1108/IntR-08-2014-0204)
- Tse, Y. K.et al. 2016. Unlocking supply chain disruption risk within the Thai beverage industry. Industrial Management and Data Systems 116(1), pp. 21-42. (10.1108/IMDS-03-2015-0108)
- Tse, Y. K.et al. 2016. Embracing supply chain agility: an investigation in the electronics industry. Supply Chain Management: An International Journal 21(1), pp. 140-156. (10.1108/SCM-06-2015-0237)
2015
- Sato, Y., Tan, K. H. and Tse, Y. K. 2015. An integrated marginal analysis approach for build-to-order products. International Journal of Production Economics 170(B), pp. 422-428. (10.1016/j.ijpe.2015.08.001)
- Chung, S., Tse, Y. K. and Choi, T. 2015. Managing disruption risk in express logistics via proactive planning. Industrial Management and Data Systems 115(8), pp. 1481-1509. (10.1108/IMDS-04-2015-0155)
- Lee, C. K. H.et al. 2015. Fuzzy association rule mining for fashion product development. Industrial Management and Data Systems 115(2), pp. 383-399. (10.1108/IMDS-09-2014-0277)
2014
- Pang, G.et al. 2014. Price determinants for remanufactured electronic products: a case study on eBay UK. International Journal of Production Research 53(2), pp. 572-589. (10.1080/00207543.2014.958594)
- Ting, S.et al. 2014. Mining logistics data to assure the quality in a sustainable food supply chain: a case in the red wine industry. International Journal of Production Economics 152, pp. 200-209. (10.1016/j.ijpe.2013.12.010)
2013
- Ting, S. L., See-To, E. W. K. and Tse, Y. K. 2013. Web information retrieval for health professionals. Journal of Medical Systems 37(3), article number: 9946. (10.1007/s10916-013-9946-3)
2012
- Tse, Y. K. and Tan, K. H. 2012. Managing product quality risk and visibility in multi-layer supply chain. International Journal of Production Economics 139(1), pp. 49-57. (10.1016/j.ijpe.2011.10.031)
- Ho, G.et al. 2012. Using a fuzzy association rule mining approach to identify the financial data association. Expert Systems with Applications 39(10), pp. 9054-9063. (10.1016/j.eswa.2012.02.047)
- Tse, Y.et al. 2012. Improving postponement operation in warehouse: an intelligent pick-and-pack decision-support system. International Journal of Production Research 50(24), pp. 7181-7197. (10.1080/00207543.2011.643505)
2011
- Kei Tse, Y.et al. 2011. Quality risk in global supply network. Journal of Manufacturing Technology Management 22(8), pp. 1002-1013. (10.1108/17410381111177458)
- Ting, S.et al. 2011. Knowledge elicitation approach in enhancing tacit knowledge sharing. Industrial Management and Data Systems 111(7), pp. 1039-1064. (10.1108/02635571111161280)
- Tan, K. H.et al. 2011. A marginal analysis guided technology evaluation and selection. International Journal of Production Economics 131(1), pp. 15-21. (10.1016/j.ijpe.2010.09.027)
2010
- Tse, Y. K. and Tan, K. H. 2010. Managing product quality risk in a multi-tier global supply chain. International Journal of Production Research 49(1), pp. 139-158. (10.1080/00207543.2010.508942)
- Chung, S. H.et al. 2010. Application of genetic approach for advanced planning in multi-factory environment. International Journal of Production Economics 127(2), pp. 300-308. (10.1016/j.ijpe.2009.08.019)
- Tan, K. H., Tse, Y. K. and Chung, L. 2010. A plug and play pathway approach for operations management games development. Computers & Education 55(1), pp. 109-117. (10.1016/j.compedu.2009.12.008)
Research areas: Supply Chain Quality Management, Supply Chain Risk and Resilience, Big Data Analytics, Social Media Data Analytics, Sustainable Supply Chain, Food Supply Chain, OM Simulation Game