Hilmar Jay

Hilmar Jay

Service Delivery Manager

School of Psychology

+44 (0)29 2087 9336
Tower Building, 70 Park Place, Cardiff, CF10 3AT


Hilmar   is a Service Delivery Manager within the IT Service Division who reports   directly to a Senior Manager and is responsible for the Service Delivery team   delivering and supporting technical and functional solutions and/or services for   the Colleges, Schools, and Professional Services departments within Cathays   Central.  He helps to establish and deliver against a clear vision for Cathays   Central that aligns to the main IT strategy, local IT service needs, and the   broader University strategy. He will develop beneficial working relationships   with other teams in the Department, service stakeholders, and the broader   University. He also has responsibility and autonomy in Cathays Central and will   be accountable for actions and decisions taken by yourself and team members.