Laura James

Laura James

Service Delivery Team Manager

School of Psychology

+44 (0)29 2087 0704
Tower Building, 70 Park Place, Cardiff, CF10 3AT


Laura is   a Service Delivery Team Manager within the IT Service Division who reports   directly to the Service Delivery Manager and is responsible for the Service   Delivery team, delivering and supporting technical and functional solutions   and/or services for the Colleges, Schools, and Professional Services departments   within your area of responsibility.  She will deliver against a clear vision for   Cathays Central that aligns to the main IT strategy, local IT service needs, and   the broader University strategy.  She will develop beneficial working   relationships with other teams in the department, service stakeholders, and the   broader University. She also has responsibility in Cathays Central and will be   accountable for actions and decisions taken by herself and team members.