Publication
2024
- Li, X., Tse, Y. and Fastoso, F. 2024. Unleashing the power of social media data in business decision making: an exploratory study. Enterprise Information Systems 18(1), article number: 2243603. (10.1080/17517575.2023.2243603)
2023
- Li, X., Tse, Y. K., Zhang, M. and Phi, H. D. 2023. Impact of relocation strategy on brand trustworthiness and word-of-mouth: experimental vignette research on the US fashion industry. International Journal of Production Economics 257, article number: 108775. (10.1016/j.ijpe.2023.108775)
- Li, X., Xu, M., Zeng, W., Tse, M. and Chan, H. K. 2023. Exploring customer concerns on service quality under the COVID-19 crisis: a social media analytics study from the retail industry. Journal of Retailing and Consumer Services 70, article number: 103157. (10.1016/j.jretconser.2022.103157)
Articles
- Li, X., Tse, Y. and Fastoso, F. 2024. Unleashing the power of social media data in business decision making: an exploratory study. Enterprise Information Systems 18(1), article number: 2243603. (10.1080/17517575.2023.2243603)
- Li, X., Tse, Y. K., Zhang, M. and Phi, H. D. 2023. Impact of relocation strategy on brand trustworthiness and word-of-mouth: experimental vignette research on the US fashion industry. International Journal of Production Economics 257, article number: 108775. (10.1016/j.ijpe.2023.108775)
- Li, X., Xu, M., Zeng, W., Tse, M. and Chan, H. K. 2023. Exploring customer concerns on service quality under the COVID-19 crisis: a social media analytics study from the retail industry. Journal of Retailing and Consumer Services 70, article number: 103157. (10.1016/j.jretconser.2022.103157)