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Coaching and Mentoring Skills

This course is currently unavailable for booking

There are currently no upcoming dates available for this course. Be the first to know when new dates are announced by joining the mailing list.

Mentoring is used increasingly for supporting individuals achieve their goals in life.

As a mentor you will develop your ability to establish rapport, develop listening skills and the ability to pick up and respond to issues raised by your mentee. Although highly practical, the course includes theory to support reflection and evaluation of mentoring practice.

The course is open to all.

Learning and teaching

The syllabus includes:

  • what is coaching and mentoring
  • understanding the components of the relationship with clients
  • how rapport is established - communication skills / active listening.
  • dealing with diversity issues
  • support techniques - Egan Skilled Helper
  • motivation strategies and goal setting
  • boundaries and confidentiality
  • reflection
  • monitoring and evaluation mechanisms for achievements
  • contexts for coaching through case studies.

Coursework and assessment

To award credits we need to have evidence of the knowledge and skills you have gained or improved. Some of this has to be in a form that can be shown to external examiners so that we can be absolutely sure that standards are met across all courses and subjects.

The assessment for this course is will be ongoing through small exercises, some practical and completed in class, others set as homework. In addition a longer written assignment of 1,000 words will be required which may be delivered to the class as a presentation (this will be agreed with the class in the first few weeks) .

The most important element of assessment is that it should enhance your learning. Our methods are designed to increase your confidence and we try very hard to devise ways of assessing you that are enjoyable and suitable for adults with busy lives.

Library and computing facilities

As a student on this course you are entitled to join and use the University’s library and computing facilities. Find out more about using these facilities.


Our aim is access for all. We aim to provide a confidential advice and support service for any student with a long term medical condition, disability or specific learning difficulty. We are able to offer one-to-one advice about disability, pre-enrolment visits, liaison with tutors and co-ordinating lecturers, material in alternative formats, arrangements for accessible courses, assessment arrangements, loan equipment and dyslexia screening.