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Coach collection service

Due to the closure of travel corridors into England and Wales until 15 February, and the extension of online teaching at Cardiff University until 22 February, the coach collection service has been paused. If you have any questions about the service or need information about alternative travel routes, please email The service resuming is dependent on a number of factors including student demand, re-opening of travel corridors and the resumption of in-person teaching.

We're offering a free coach collection service in January from London Heathrow Airport and Manchester Airport.

London Heathrow Airport

A meet and greet service will be waiting for you by the Costa Coffee in Terminal 5 Arrivals.

The coaches will leave at the advertised times and will not wait for you. Please ensure you give up to 3 hours between your flight landing and the coach departure time to allow for passage through immigration and time to get to Terminal 5.

It takes approximately 3 hours in a coach from London Heathrow to Cardiff. You will be dropped off directly at your halls of residence.

You can book your place via the app from either the Apple app store or Google Play store.

Manchester Airport

We will not be running a Coach Collection service to support the Hainan Airways flights at Manchester until further notice. In accordance with Government advice, Hainan Airways flights have been postponed until lockdowns in the UK are lifted. The Airline will be in contact with any students who had booked onto the service.

What to bring

You will be limited to a maximum of two suitcases per person to be stored in the coach hold and one piece of hand luggage. These restrictions are in place because COVID-19 safety protocols mean that University staff members will not be able to handle your luggage. We also have limited storage space on the coaches that will transport you to Cardiff.

Travelling with your spouse/children

If you are travelling with your spouse/partner and children please email

Any other family members or friends will have to travel separately to you using public transport as space on our coaches is limited due to COVID-19 safety measures.

Alternative travel options

If you're not able to make the dates advertised above, there are a number of alternative options available to travel to Cardiff.

Contact us

If you have any questions about the coach collection service, please email us along with your student number and use the subject title: Coach Collection 2021.

Coach collection

Coach collection service