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Coach collection service

Last updated: 07/06/2021 17:36

The coach collection service is currently closed. It will resume in the autumn term 2021/22. Further information will be available on these pages from July 2021. If you have any questions about the service please email

We're offering a free coach collection service for new international students in autumn 2021.

English Language Programme students

If you are an English Language Programme student and you are coming to study in Cardiff in either July or August you will receive information about a specific collection service shortly.

London Heathrow Airport

A meet and greet service will be waiting for you by the Costa Coffee in Terminal 5 Arrivals.

The coaches will leave at the advertised times and will not wait for you. Please ensure you give up to 3 hours between your flight landing and the coach departure time to allow for passage through immigration and time to get to Terminal 5.

It takes approximately 3 hours in a coach from London Heathrow to Cardiff. You will be dropped off directly at your halls of residence.

What to bring

You will be limited to a maximum of two suitcases per person to be stored in the coach hold and one piece of hand luggage. These restrictions are in place because COVID-19 safety protocols mean that University staff members will not be able to handle your luggage. We also have limited storage space on the coaches that will transport you to Cardiff.

Travelling with your spouse/children

If you are travelling with your spouse/partner and children please email

Any other family members or friends will have to travel separately to you using public transport as space on our coaches is limited due to COVID-19 safety measures.

Alternative travel options

If you're not able to make the dates advertised above, there are a number of alternative options available to travel to Cardiff.

Contact us

If you have any questions about the coach collection service, please email us along with your student number and use the subject title: Coach Collection 2021.

Coach collection

Coach collection service