Coach collection service
Coach collection is for new international and EU students. The service will run from Heathrow and Cardiff airports on Wednesday 18 and Thursday 19 September 2019 with a meet and greet service at Bristol airport.
During coach collection, we will greet you in terminals 3, 4 and 5 of Heathrow Airport throughout the day. Coaches will arrive at Heathrow at regular intervals during this time starting at 08:00 with the last coach leaving at approximately 16:30.
Although coaches will leave regularly throughout the day, you may have to wait at the airport while we wait for students arriving from other flights.
If you are flying into terminals 1 or 2, please make your way to terminal 3 to meet our representatives.
We also provide a free mini-bus and taxi service for international students from Cardiff Airport to the University on coach collection days.
How to book
To book your place on the Heathrow and Cardiff airport service, please complete the online booking form. Please note, bookings close at 23:59 (BST) on Sunday 15 September 2019.
Please ensure you book flights that land long before 15:15 to give you enough time to get the last coach as it can take a significant amount of time to get through immigration.
The coaches will not be able to wait for you if you are late or delayed. If you miss the collection service, you'll need to make your own way to Cardiff. Don't worry – this is generally quite easy.
Bristol airport meet and greet
We also provide a meet and greet service at Bristol airport on Wednesday 18 and Thursday 19 September. Our student ambassadors will be on hand to meet you in the arrivals area and help you book a coach back to Cardiff using the National Express service. Our ambassadors will be in the airport from 08.00 to 20:00 on both days.
To register your arrival at Bristol airport so we know when to expect you, please complete the online booking form.
Find us at the airport
Look for the red Cardiff University t-shirts and the red and white Cardiff University logo. We'll be located close to the meeting point. If you can’t find us, go to the information desk and they will be able to direct you to a member of our team.
Bringing your family
You can bring your spouse and children on coach collection for free, but please email us to book their places.
Priority will be given to newly arrived students, their spouses and their children. Parents or any other family members are not guaranteed space on the coach and will be allocated seats only if there is sufficient space. Therefore it is advisable that these family members plan to make their own way to Cardiff.
Please also be aware that they won't be able to stay in your accommodation with you and should book a hotel.