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Optimising service delivery and organisation

We focus on understanding current and emerging ways of organising and delivering care, and on using this knowledge to improve the experiences of people using, and working in, services.

Health and social care bodies are facing unprecedented demand, and evidence is urgently needed of new ways of organising and working to respond to increasingly complex health and social care challenges.

Research portfolio

Our research portfolio currently addresses:

  • innovations in the health and social care workforce and the impact of these for staff, service users and carers
  • new models of providing care and new approaches to practice
  • enhanced patient safety systems
  • patient, service user and carer experiences.

Our projects consist of interdisciplinary collaborations with health and social care practitioners and researchers from across both Cardiff University and internationally excellent Universities in the UK and around the World.

Expertise and collaboration

Our research staff have backgrounds in healthcare professional practice, can draw on a wide variety of qualitative, quantitative and mixed methods approaches, and are informed by theories and ideas from the health, management and social sciences.

As researchers we are committed to meaningful engagement with all stakeholder groups, including people using services as well as those leading, managing and providing face-to-face care.

Our members are actively engaged with health policy, strategy development, clinical and educational innovation in Wales and beyond.

We are committed to peer support and mentorship, and building capacity and capability across health and social care research.

PhD applications

PhD applications are welcomed on a range of topics. Applications should directly address a research topic identified by the theme’s supervisors. Topics are identified on supervisors’ web profiles. Applications which do not address a supervisor’s preferred topic area for supervision are unlikely to be successful.

Apply for a PhD in Healthcare Sciences

Theme leads

Professor Ben Hannigan

Professor Ben Hannigan

Professor: Mental Health Nursing

Email:
hanniganb@cardiff.ac.uk
Telephone:
+44 (0)29 206 88567
Dr Aled Jones

Dr Aled Jones

Reader: Patient Safety & Healthcare Quality

Welsh speaking
Email:
jonesa97@cardiff.ac.uk
Telephone:
+44 (0)29 206 88570

Current research projects

End of life care for people with severe mental illness (the MENLOC study)

This project is synthesising research and other evidence relating to end of life care for people with severe mental illness.

Freedom to speak up

Evaluating 'Freedom to Speak Up Local Guardians'

Understanding an innovative role in NHS England intended to support staff to speak-up.

Doctor holding child hand

Paediatric early warning system utilisation and mortality avoidance

A system-wide approach to early warning in paediatrics - utilisation and mortality avoidance