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Your invitation to graduation

Your invitation is the start of your graduation, so you need to know when, how and where your invite will be sent to you.

Receiving your invitation

Your invitation will be sent out between March and April. The invitation will be sent to the email address registered in the Student Information Management System (SIMS). Log into SIMS online to check that your email address is one you check regularly.

Please note that all tickets for Graduation guarantee entry to both your ceremony and your School reception event.

Your invitation will contain the following information:

  • date and time of your ceremony
  • how to let us know you are attending the ceremony
  • which gown you need to order and how
  • details regarding additional guest tickets.

You must complete the online registration task by Monday 15 June 2020 if you wish to attend your graduation ceremony.

If you forget your SIMS Online password click on 'Forgotten your password' and follow the on-screen instructions. If you still have problems, contact the IT Service Desk and let them know that you are trying to access the graduation online registration task.

Additional support

We welcome enquiries from students and guests with disabilities (such as long-term physical health conditions, specific learning difficulties, autism spectrum conditions, and mental health conditions) on the additional support, guidance or information they may need in order to attend the graduation celebrations. Please send your enquiry to

Deferring your graduation

In rare situations, when exceptional circumstances (such as illness) arise, it is possible to defer your graduation to the following year. Please contact to submit a request for deferral.


You must ensure that you pay off any outstanding educational debts or you will not be included in the graduation preparations and will not be considered by the Award Progress Committee.

Find out more about educational debts.

Guest tickets

Every student graduating is entitled to two free guest tickets. However, you must complete the online registration task before Monday 15 June 2020 to receive them. We cannot accept requests via email.

Find out more about ordering tickets

If either you or any of your guests require special seating arrangements at the ceremony (e.g. wheelchair space) please provide details when completing the online registration task outlined in your invitation email.

Additional guest tickets

If you would like more than two guest tickets, additional tickets may be available to purchase in June.  We cannot guarantee the availability of any additional tickets before then, as demand for each ceremony varies and the availability of additional tickets will depend upon the demand for the initial allocation of free guest tickets.

We will send you an email in June telling you when the schedule for the release of additional tickets is due to be published.  Any additional guest tickets will only be available to purchase through SIMS Online, and will be available on a first-come, first-served basis. Tickets will cost £20 each. Please note that the email will be sent to your email address.

Visitor letters for visa applications

If you or your guests require a visitor letter for a visa application you will need to provide us with the following information:

  • your full name
  • your student number
  • the address to which the visitor letter should be sent
  • delivery method:
    • post or air mail (if outside the UK) – free of charge, please take the delivery time into account
    • DHL courier – you will have to pay for this (we will tell you when it is ready for collection)
    • collect – please give name of person collecting (we will tell you when it is ready for collection).

If you are an undergraduate student, please contact us via Ask Cardiff with this information. If you are a postgraduate student, please email this information to

Please note that we are only able to provide you with one official copy of the visitor letter. We are sorry, but we are unable to fax, scan or e-mail the letter as authorities generally only accept original documents.

Find out more about visas and immigration.