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Clinical skills training for managing acute minor ailments for pharmacists

Pharmacist assisting customer at pharmacy

Pharmacists are playing an ever-increasing role in the delivery of health services.

The management of minor ailments is an area of high demand for all primary care health care professionals, where pharmacists may contribute significantly and save patients visiting their GP, freeing up their time to manage more complex patients. Currently, it is estimated that 5% of consultations in emergency departments and 13% of general practice consultations are for acute minor ailments that could have been managed by pharmacy.1

The purpose of this evaluation is to discover the capability of pharmacy independent prescribers to manage acute minor ailments in the community, exploring their confidence and competence to assess patients.

The specific objectives are:

  • to seek the views of the attendees on the minor ailments training on their confidence to assess patients and manage minor ailments, before and after training
  • to explore whether confidence varies by specific ailment and/or demographic factors (including years’ experience, gender, place of independent prescriber (IP) training).

(1)Watson et al. (2015). A cohort study of influences, health outcomes and costs of patients’ health-seeking behaviour for minor ailments from primary and emergency care settings. BMJ Open 5:2.

Lead contactAlison Bullock
FunderHealth Education and Improvement Wales Pharmacy (HEIW Pharmacy)