The first step should be to establish the individual’s awareness and understanding of the situation. It is possible that people may have forgotten or simply not given thought to the requirements, or that they weren’t clear that they had in some way breached them.
Having gained that understanding and allowed the party to express their interpretation of events, you should explain the existence of the guidance, referring to the commitment, and the risks that not upholding our responsibilities puts everyone under.
It is anticipated that in most cases this intervention will be sufficient. Where this approach does not work, and you feel confident there is a need, you may wish to escalate this further.
Escalating your concern
Community members with concerns about student behaviour
If you would like to report a suspected case of misconduct by a student in relation to coronavirus (COVID-19) regulations to the University, you can email us on email@example.com or or call us on +44 (0)29 2251 1222.
We do not accept anonymous complaints, will treat all complaints very seriously and have a clear process in place to address and monitor reported problems.
You should include the date, time and location the issue occurred, who was involved (the name of the student if you know), any witnesses who were present at the time. You will also need to leave your name, email and a telephone contact number.
If the situation is urgent, or you feel that you are at risk of physical and verbal abuse, you can get support from University Security (on-campus) +44 (0)29 2087 4444 or the Police (off-campus).
If you wish to report a house party noise disturbance you should call South Wales Police on 101.
Staff and students who have concerns