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Student support and wellbeing during the coronavirus (COVID-19) outbreak

Last updated: 27/04/2020 16:03

Ensuring the safety and welfare of our students is a priority.

Disability support

If you have any concerns about your disability support, including exam provisions, mental health mentoring, specialist study skills and DSA needs assessments, please email disability@cardiff.ac.uk.

Counselling and wellbeing support

One-to-one appointments

Please complete our brief self-referral form if you would like to receive online support provided by the Counselling and Wellbeing service. We are currently experiencing a high level of demand for online wellbeing and counselling support. Please ensure you read the information on this page if you are concerned about your safety or the safety of someone else.

When we receive your request for online support you will receive an email receipt within two working days through your University email address. This will contain important links to general sources of support that you can access immediately. Please utilise these support options, as they are likely to help with managing any difficulties you are having with low mood, anxiety and other feelings of emotional distress. You can also use the form to tell us about your main areas of concern and we will send you tailored resources to help you get started.

We are reviewing other options for counselling and wellbeing support, such as drop-ins, workshops and groups and we hope to provide an extended range of online support options after the Easter break.

Please note that the Student Support and Wellbeing building is closed to students, however, we continue to be open providing online support for students.

Get our useful advice on looking after yourself and maintaining your wellbeing and mental health.

Counselling and wellbeing drop-ins

These have been suspended until further notice.

Concerns about your safety or the safety of others

If you're concerned for your safety or the safety of another student in relation to thoughts of suicide/self-harm, contact the Student Intervention Team and they will assess and offer appropriate safety information and support.

If you're concerned about your safety or the safety of another student in relation to an incident of violence and abuse, please contact the Disclosure Response Team, and they will assess and offer appropriate safety information and support.

Please also see our urgent advice page. You can also contact the Mental Health helpline for Wales or the National Mental Health helplines.

For health advice, you can also contact 111.

Find useful advice on looking after yourself and maintaining your wellbeing and mental health during the coronavirus (COVID-19) outbreak.

University Chaplaincy

Chaplaincy social events and public worship have now stopped. Our chaplains are still accessible by telephone and email. Private worship, prayer and contemplation will still continue for the University and community at this time.

In a crisis, and while we are well, Chaplaincy staff are also available to meet with individuals or respond to emergency situations.

Find out more and contact University Chaplaincy.

Student mentoring programme

Completing the training

If you've applied to be a student mentor for next year, you will still be able to complete the training, as our team is developing online training. We will email you with details and dates once these are confirmed.

Attending mentoring events

The Student Mentor Celebration event on 26 March, like other events, has been cancelled. All current mentor and mentor consultants will receive an email with further information.

Getting your mentor certificate

You should have received an email with information, but if not you can email skillscentre@cardiff.ac.uk and request an electronic or hard copy certificate. Please note that although important to you, this request will not be a priority, and you may not receive an immediate response.

Contacting the project officer

To contact the project officer from the mentoring team, please email skillscentre@cardiff.ac.uk. The office is closed, but staff are working from home and will respond to your enquiry.