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Information for prospective international students during coronavirus (COVID-19) pandemic

We are aware that the coronavirus (COVID-19) outbreak is having an impact on lives across the world and understand that you are likely to be concerned about how this will affect your application to Cardiff and your ability to study with us.

The situation is constantly changing but we will do our best to keep you up to date with the latest information and developments during this difficult and uncertain period. Although many staff are working remotely, this will not affect how we process new applications and respond to questions.

New applications

We continue to welcome applications and to support our applicants as far as possible. Our application processes have not changed. However, we are aware of the difficulties that some of you may face as a result coronavirus (COVID-19) and that some examinations and qualification results may be delayed.

We are monitoring the situation very closely and we are working with sector organisations to identify what actions may be required to support affected applicants. We will communicate any changes to applicants and international stakeholders via email.

Meeting us

Although our team are not currently able to travel to overseas to meet you in person, there are still many opportunities to connect with us virtually. You can find us at a number of virtual events and or you can chat with our students or staff anytime online.

You can also contact us via email at

Undergraduate and postgraduate degree programmes

If you have applied to Cardiff University and not yet received a decision on your application, you do not need to be concerned. Our Admissions team is working remotely and processing applications as normal.

Applicants will be kept up to date via email during this period and we strongly recommend that you check your email on a regular basis.

Unless your query is urgent we would encourage you to contact us by emailing

Please ensure that in all correspondence you quote:

  • your full name
  • Cardiff University application number and/or UCAS Personal ID
  • the programme for which you are applying.

We can make conditional offers for many of our programmes without the need for transcripts or documentation first.

If you hold an offer to study with us, we can assure you that your offer remains in place and is not affected by coronavirus (COVID-19).

For urgent enquiries please call our International team on +44 (0)29 2087 4432,  9:00-17:00, Monday-Friday (excluding bank holidays).

We know that there are many reasons why you might not receive awards or qualifications as you normally would. For international applicants who have had their exams disrupted, with a final grade/mark awarded but no final exam taking place, we will accept the final grade awarded by the examination body. We will also accept this grade in future years if you decide to apply at a later date.

If you choose to retake your exams at a later date with the hope of getting an improved grade, we will, in many cases, be happy to defer your place and will guarantee you the same offer conditions as you were originally given.

We are aware that while some schools have reopened, in many countries, schools and universities have remained closed or moved to online delivery. We will do all we can to ensure these factors are taken into account when making decisions on applications and offers.

The University accepts a variety of English language qualifications for entry.

If you do not have your results, or you have not yet taken your test, you can still apply and send your results later. We can make conditional offers based on English language test results.

If you are unable to travel to the UK because of the effects of coronavirus (COVID-19) we will consider offering a full refund. Requests for refunds on this basis will be considered after 31 July 2021.

If you are unable to make your payment due to self-isolation, social distancing, travel restrictions or bank closures, we may be able to extend your deposit deadline or in some cases offer an exemption. Please contact to discuss this with us.

View our deposit refund policy.

We can guarantee that scholarships provided via our Vice-Chancellor’s International Scholarship Scheme will continue to be awarded, in line with the terms and conditions.

If you are applying for funding through a scholarships body or sponsorship scheme which is not part of the University, we recommend consulting with that organisation directly.

If you hold an offer for 2021 entry and would like to defer your place until 2022, please contact and we will be happy to discuss this with you.

Deposit deadlines for postgraduate taught applicants (2021 entry) who deferred their offer

If you had an offer for a postgraduate taught programme on one of the following Schools or programmes, and you deferred your place to September 2021, your deposit should have been paid by 31 December 2020 to reserve your place:

  • Cardiff Business School
  • School of Journalism, Media and Culture
  • School of Computer Science and Informatics
  • MSc Data Science and Analytics

Applicants who deferred their place to September 2021 for the majority of other postgraduate taught programmes will be required to pay their deposit by 31 July 2021.

There are a small number of programmes with earlier deposit deadlines. Please check your deferral offer letter for confirmation of deposit deadlines and amounts.

Coming to the UK and preparing to arrive on campus

Find out how we’re ensuring a safe and enjoyable campus experience for 2021/22. Check our guidance and advice on how to prepare for your studies and new life in Cardiff.

The UK Council for International Student Affairs has a list of answers to some commonly-asked questions on visas, quarantine requirements (red, amber and green lists) and travel to the UK.

This information is updated on a regular basis: UKCISA - international student advice and guidance - Coronavirus (Covid-19): info for international students

You should continue to apply for your place in our University accommodation as planned.

We understand that you may experience delays in travelling to Cardiff for the start of the 2021/22 academic year due to coronavirus (COVID-19) restrictions. We will provide as much support as we can if you face delays.

You should plan to arrive in Cardiff by the start date of your course. However, if this is not possible, you may be permitted to commence your studies online depending on whether your course is eligible for one of our remote study options. Read about our remote study options and other useful arrival information.

Staying in touch

We are here to help you and answer any enquiries you may have.

International Office