The University provides a range of professional services to help students throughout their time with us. Services are delivered through face-to-face, email and phone contacts and via pro-active financial capability workshops and other group events.
Our support services work together to ensure both shorter and longer term support is available. We also work in partnership with local services provided by the NHS and others when we need to. The University seeks to support students holistically, providing financial support where it is needed and other forms of support as required. Alongside our extensive range of bursary and scholarship support, we provide services for students which can help individuals to develop the skills they need to make the most of their student journey.
Most services are delivered from our two Student Support Centres where there are Advice and Guidance, Disability and Dyslexia, Counselling, Careers and Employability and Financial Support professionals available.
The Advice and Guidance Service helps students to deal with issues that may impact on their learning and well being such as financial worries or welfare problems. The service works with staff in academic schools and Widening Access to provide sessions for mature students and to develop the support in place for Care Leavers. All staff are trained and are members of the National Association of Student Money Advisers.
The Student Counselling Service makes a significant contribution to supporting students with their studies in person or though online packages. They offer a range of psycho-educational courses that support both learning and employability.
The Counselling Service is a BACP-accredited Counselling Service with BACP-accredited staff.
The Financial Support Team can help students with queries about our bursary and scholarship schemes. In addition, we manage a variety of funds which can help students who are having financial difficulties, require help covering specific costs during their time at university, and give advice on budgeting.
For more information, please contact the Head of Student Advisory Services.