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Visas and immigration

This is a picture of a passport

 Jenny Arnold, Elin Osmond, Sophie Pandey, Graeme Davies and Julie Davies are the International Student Advisers based in the Student Support Centre. They are experienced and authorised to provide immigration advice and services by the Office of the Immigration Services Commissioner

Important information

Telephone fraud still targeting International Students

There has been a recent rise in telephone fraud aimed at International Students and we advise all International students to be vigilant. The fraudsters will call from a private number and will pretend to be UK Border Agency or part of the government. They may talk about out of date personal information, ‘CISA’ number, payment of money or deportation with you. Their aim is to get your passport details, money or personal financial information for their benefit. If you are contacted by anyone saying they are from the UK Border Agency do not give them any personal information or send money to them.

If you are concerned or have had a telephone like this please contact International Student Support on 0290 874 844 or email

The advisers can offer you advice and support in the following areas:

Academic Technology Approval Scheme (ATAS)

Applying for a student visa in your home country

Biometric Residence Permits (BRPs)

Bringing family as your dependants

Bringing family or friends for a visit

Correct lengths of visa

Extending your student visa through International Student Support

Glossary of immigration terminology

Points Based System (PBS)

Police registration

Student visitor visa

Travel to other countries

Visa rules and responsibilities