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International Student Support (ISS)

The International Student Support (ISS) team is dedicated to the welfare of international students. Browse through our web pages (left hand navigation) for more information regarding the many aspects of being an international student in the UK that we can help with.



Our advisers:

Full time advisers:  Sophie Pandey  


Part time advisers: Elin Osmond


and Elisabeth Williams

Administrator: Kristina Bowers 

Contact details:

The Student Support Centre 
50 Park Place 
CF10 3AT 
Phone: +44 (0)2920 874844

Statement of Service:

We offer 30 minute appointments available Monday – Friday, you must book these appointments in advance. Plus one on the day 30 minute appointment available for urgent unexpected issues. To book an appointment please phone or email us. 




OISC logo image

Cardiff University offers advice and guidance on immigration matters to current and prospective students and their immediate dependants. We are unable to advise on matters relating to asylum, applications for permanent residence in the UK, or offer specialist advice on visas that are not related to study, but we will help identify appropriate sources of help.

Sophie Pandey, Elin Osmond and Elisabeth Williams are the International Student Advisers based in the Student Support Centre. They are fully trained, experienced and are the only members of staff in the University authorised by  the Office of the Immigration Services Commissioner  to give immigration advice.

Advice is offered free of charge and without discrimination. We operate within the Code of Ethics for those advising international students devised by UKCISA : the UK Council for International Student Affairs and the Association of International Student Advisers

 Whilst every effort has been made to ensure the accuracy of the information herein, Cardiff University can accept no responsibility for errors or omissions.
Cardiff University is not responsible for the content or reliability of the linked websites and does not necessarily endorse the views expressed within
The government makes changes to the immigration rules and procedures on a regular basis, so it is important that you check the current guidance and rules when applying for a visa. For further information visit UKCISA and the Home Office websites



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