Person Centred Communication Skills for Health and Social Care Practitioners (NR3186)
The module is a response to an increased awareness of the need for the use of communication skills in health and social care provision. It promotes the value of continuing professional development and lifelong learning for all those concerned with the commissioning or delivery of health and social care at whatever level. It also supports the requirements of clinical governance on the development of skills relevant to the clinical supervision process. The module provides knowledge, skill and support at academic practice and personal levels, and is highly relevant to the contemporary nature of health and social care practice.
The module content includes:
- Person Centred communication skills models and approaches.
- Ethical issues associated with communication skills in practice.
- Professional and legal aspects of using communication skills in practice.
- Concepts of support, supervision and development.
- Research evidence regarding effective communication skills and interventions.
- The application of Person Centred communication skills.
- The communication skills process.
- The application of principles of intentionality within communication.
- Reflective and analytical skills development.
- Integration of ethical. professional and legal issues in practice.
- Practical support, supervision and development.
- The application of approaches/and skills to specialist areas of practice.
Competent communication skills are an essential component of healthcare practice. Increasing emphasis is being placed upon the importance of effective communication skills to promote collaboration and fuller inclusion of clients/individuals in their care provision packages/processes. With increasing user involvement, and the promotion of empowerment and shared decision making comes the need for practitioners to expand their range of communication skills generic communication skills training is advocated for healthcare practitioners and a person centred approach can promote sensitivity and support in a non-judgmental relationship.
25 February 2014; 4 11 18 25 March; 1 15 22 29 April; 6 13 20 27 May
Venue - Cardiff
Module code - NR3186
Credits - 30