Complaints and appeals
This procedure allows applicants who are unhappy with the outcome of their application the opportunity to submit a complaint where they feel that the University has deviated from published policy, or to submit an appeal where new evidence which would be relevant to the application has become available.
An appeal or complaint must be submitted within 28 days of the University decision by the applicant in writing by email or letter to:
The Academic Registrar
Academic and Student Support Services
30-36 Newport Road
Office hours: 08:30 to 17:00 GMT Monday to Friday.