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Consultation Skills

Professional Development of Pharmacy Practitioners – Consultation Skills

Our strong focus on developing the capability and skills of pharmacy professional staff through our numerous postgraduate programmes provides opportunities and expertise for conducting research and scholarly activity to enhance the role of the pharmacist in patient care. Dr Delyth James at Cardiff University (in collaboration with King’s College, London) has designed a framework for teaching and assessing the consultation skills of pharmacy practitioners. The medication-related consultation framework (MRCF) has recently been adopted throughout the UK as one of the key tools for developing effective consultation skills in order to support adherence to medication and optimise patient safety.  It has also been translated into Welsh to help guide consultations with patients who wish to communicate with patients through the medium of Welsh (members of the Welsh language research team are: Dr Delyth James, Dr Louise Hughes, Elen Jones & Dr Arwyn Davies).

Dr Delyth James

Position:Senior Lecturer & Course Director of MSc in Pharmacy Clinical Practice (Community & Primary Care)
Dr Delyth James
Telephone: +44 (0)29 208 75828 Extension: 75828

Dr Louise Hughes

Position:Lecturer & Placement Officer
Dr Louise Hughes
Telephone: +44 (0)29 208 76432Extension: 76432

Prof Arwyn Tomos Jones

Position:Professor of Membrane Traffic and Drug Delivery
Staff Photo
Telephone: +44 (0)29 208 76431 Extension: 76431