Dr Helen Court
2008: PhD, Cardiff University
2002: MCOptom, College of Optometrists
2001: BSc Hons Optometry and Vision Sciences, Cardiff University
My primary research area is investigating the role of communication and patient anxiety in optometric practice. To date, there is almost no other research regarding patient-practitioner communication within optometry. For example, we have no method of quantifying how well optometrists communicate and no evidence about the role of communication style in predicting patient outcomes, such as satisfaction and compliance. This lack of research stands in stark contrast to other areas of primary healthcare where the role of communication is well understood. Therefore, my aim is to produce research which will translate directly into optometric practice and produce direct benefits to patients.
A further area of interest is evaluation of low vision services using patient-centred outcomes, such as quality of life. I have recently been involved in a project evaluating the new community based Welsh Low Vision Service funded by the Wales Office of Research and Development for Health and Social Care.
I also have a keen interest in using Rasch analysis to develop and refine patient-centred outcome measures e.g. patient satisfaction and compliance questionnaires.