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19 November 2009
The University’s biotechnology service which offers state-of-the-art laboratory and technical facilities to academics and businesses has been awarded a major international award for the quality its service and customer care.
The Central Biotechnology Services (CBS) based in the School of Medicine, has been awarded ISO 9001:2008 and ISO/IEC 17025:2005 Certification – an internationally recognised benchmark for quality.
Following an independent assessment, the ISO was awarded in recognition of the CBS’ commitment to exceptional quality of service. With only 8% of UK businesses holding the certificate, it places CBS at the forefront of quality service and customer care.
CBS Director Professor Nick Topley, School of Medicine, said: "This is a tremendous achievement for CBS and Cardiff University and recognises all the hard work put in by the CBS staff and demonstrates that quality assurance can be achieved within the University facilities environment. This will provide a springboard to providing quality-driven and sustainable University facilities that support our research strategy."
CBS offers access to high-tech resources, laboratory facilities, academic expertise and technical support in a variety of biotechnology areas including: state-of-the-art facilities for the identification and analysis of individual proteins; bimolecular analysis; automated technology to produce high quality tissue sections for microscopy.
Deputy Vice-Chancellor, Professor Peter Blood said: "I congratulate CBS on obtaining this Quality Award. The quality of the services provided by CBS is important in the conduct of research in the University which is recognised internationally for its quality and which can be translated into benefits for society."
One South Wales company who has benefited from the high-tech facilities at CBS is Minton, Treharne & Davies Ltd. The company has used the CBS Sequencing service over the last two years.
Dr Paul Rice who leads on Medical Diagnostics at Minton, Treharne & Davies Ltd said: "CBS provided a quick, efficient and friendly sequencing service that consistently and reliably turned around hundreds of sequences in a short time for the two year duration of my project.
"The sequencing service was also able to provide expert advice when problems arose with sequencing. Overall, an efficient and friendly service."
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