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Insurers benefit from a free taster session

13 May 2013

Underwriters and claims assessors from some of the top UK insurance and reinsurance companies benefitted from a free webinar offered as a taster session for the Centre for Lifelong Learning’s Assessing and Managing Medical Risk for Insurers courses.

All 100 places for the webinar were taken; with some companies showing it on a screen in their offices so a number of staff could take part together.

To ensure the webinar had minimal impact on an organisation’s day to day operations it was organised over a lunch hour. Participants heard a presentation on Multiple Sclerosis and Parkinson’s disease including symptoms, prognosis, and treatments involved, and were invited to take part in interactive polls and ask questions that were answered by the presenter.

Feedback from the participants showed the webinar to be a big hit, with one company stating it was ‘thoroughly thought provoking, informative and very enjoyable. We particularly liked the interaction between parties’ and another commenting ‘Very good webinar. Enjoyed the interactive nature and level of detail’.

To ensure the webinar reached as many people as possible, key points were tweeted during the session and a full recording of the webinar is available to download.

Business Development Manager at the Centre for Lifelong Learning, Clare Sinclair said: "Cardiff University has an award-winning track record in providing specialist medical professional development for the insurance sector. The Assessing and Managing Medical Risk for Insurers courses that we are running in May and June are a mix of on-line and face to face teaching so delivering the webinar seemed an appropriate method to use to introduce learners to the type of teaching to expect on the course and the education experience they will have."

Attendance on the medical risk courses has proved to have significant impact on the organisations attending. Tangible benefits reported include: cost savings from a reduction in cases referred to external medical experts; a reduction in errors and improved quality in decisions; quicker decision making, resulting in improved customer service; increased delegate confidence; and increased confidence from reinsurers.

For further information on the course, please visit www.cardiff.ac.uk/train or call 029 2087 5274.