Coach collection service
Coach collection is for new international and EU students. The service will run from Heathrow and Cardiff airports on Wednesday 20 and Thursday 21 September 2017.
During coach collection, we will greet you in terminals 3, 4 and 5 of Heathrow Airport throughout the day. Coaches will arrive at Heathrow at regular intervals during this time between 08:00 and 15:15.
Although coaches will leave regularly throughout the day, you may have to wait at the airport while we wait for students arriving from other flights.
If you are flying into terminals 1 or 2, please make your way to terminal 3 to meet our representatives.
We also provide a free mini-bus and taxi service for international students from Cardiff Airport to the University on coach collection days.
How to book
You can book your place on our coach collection service by completing the online booking form.
Please ensure you book flights that land long before 15:15 as it can take a significant amount of time to get through immigration.
The coaches will not be able to wait for you if you are late or delayed. If you miss the collection service, you'll need to make your own way to Cardiff. Don't worry – this is generally quite easy.
Bookings must be made by 23:59 on Sunday 17 September.
Find us at the airport
Look for the red Cardiff University t-shirts and the red and white Cardiff University logo. We'll be located close to the meeting point. If you can’t find us, go to the information desk and they will be able to direct you to a member of our team.
Bringing your family
You can bring your spouse and children on coach collection for free, but please email us to book their places.
Priority will be given to newly arrived students, their spouses and their children. Parents or any other family members are not guaranteed space on the coach and will be allocated seats only if there is sufficient space.
If there is space, parents and other family members will be charged £15 each for this service. Therefore it is advisable that these family members plan to make their own way to Cardiff.
Please also be aware that they won't be able to stay in your accommodation with you and should book a hotel.